Hello again @robterrill3!
Thank you for responding! I would like to apologize for any confusion!
I did do a little digging and see we have tried to reach out to you, via private message. Don’t worry though; I definitely want to make sure we’re able to resolve everything with your issues. I will be sending you a private message to your Forum’s Inbox so we can get everything taken care of. Please be on the lookout for my message.
Have a great rest of your day!
Anabel, AT&T Community Specialist