Hi there @some1has2know,
I certainly understand how important it is for your online account to stay secure. You never want any unwanted changes to happen and it’s important we help when this happens. What I would like to do is reach out to you via private message. I would like to get some details from you about what is going on and see where I can help.
Please keep an eye on your Forum’s Inbox. I’m eager to help with this. I really appreciate your time and I hope you enjoy the rest of your week!
Larry, AT&T Community Specialist