Quantcast
Channel: All Online Account Access posts
Browsing all 9926 articles
Browse latest View live

Re: online account user log in detail

Hi there @some1has2know, I certainly understand how important it is for your online account to stay secure.  You never want any unwanted changes to happen and it’s important we help when this happens....

View Article


Re: I bought a Gophone and I have a question about setting it up but...

Hello @Suicidalady! Being able to manage your services online is definitely convenient. I am sorry to hear you are having issues setting up your new phone. This is not the experience we wish any of our...

View Article


Re: Online order cancelled

Same thing happened to me today! I had to call and wait 30 mins waiting for a rep and they couldn't even explain to me why

View Article

Re: Will not let me upgrade to a new phone

Hey @alwaysaction, Thank you for posting this to the Community Forums. Upgrading your phone should be an easy and an exciting experience, we do apologize for this inconvenience! I will be more than...

View Article

Re: Email Confirmation Information Incorrect

Hello @petiteerica,   We appreciate you taking the time to reach out to us on the Community Forums. I can definitely help you with this! Depending on what information you want to update, it may be...

View Article


Re: Upset customer

Hello @KaylaDeanna,  Thank you for reaching out to us on the Community Forums. I’m very sorry to hear your first impression of us has not been a positive one; I would feel the same way if this happened...

View Article

Re: A compliment for a job well done

Hello @Didi63, We are always excited to hear of positive experiences and even happier to hear your issue was taken care of. Thank you so much for providing so many details, with this I will be able to...

View Article

Is there any way to call ATT,

My husband is ill. Our bill goes through the bank. I have no idea what we are being charged for. I have chatted until I'm blue in the face, and tried to get in to the online account I'm told we have...

View Article


Re: Is there any way to call ATT,

Call the Web Assistance Center at 877-267-2988. Option 1-2-1-5 to get a live operator. 

View Article


View previous statements

Please tell me how to download previous statements.  I do not get paper statements

View Article

Re: At&t login

Hello@ Mallard2727, Thank you for reaching out to us on the Community Forums.  I can understand wanting to get online access.  It helps to manage your wireless bill anytime and anywhere! I can assist...

View Article

Re: Can't make a my At&t account

Hello @SharonRSmith, Thank you so much for reaching out on the Community Forums! Using an AT&T account is a great way to manage your account!  I would be more than happy to assist you. If the phone...

View Article

Re: View previous statements

Hello - Log into you online account at www.att.com/myworld1) Select "Billing, Usage and Payment" on the top.2) Select "History".3) When you scroll down you will have the option to view Online or Paper...

View Article


Register prepaid account

I want to make a profile using a username and password, I went to *create one now*Filled in the Phone number and zip code, continued... it gave me this error- *go phone accounts cannot be linked to an...

View Article

Re: Register prepaid account

Hello @Ayyrenayy! I can totally understand the convenience of managing your account online. I will be more than happy to assist you with this process. To create an online account for GoPhone services,...

View Article


How to refill my router while I am abroed in other country

I am not a USA resident last year I boat router from Las Vages during a tourist trip which last for one month now as I am planing for another trip I need to refill my router again for another month...

View Article

Re: How to refill my router while I am abroed in other country

You can't refill until you are back in the US.   You will need to purchase a new sim kit and ATT does not ship out of the US 

View Article


Blocked calls i make

Is there a way to see the number on my call log when it's blocked because it says blocked 000-000-0000 right now?

View Article

change number to which validation codes are sent

Just spent 20 minutes on an ATT chat in which I asked to have the number to which validation codes are sent changed. They are currently sent to my daughter's phone number rather than mine. I was...

View Article

How can I view my monthly phone calls

I want to view my monthly phone calls, to each number that went into or out of my phone. I may need this information for an upcoming court case.

View Article
Browsing all 9926 articles
Browse latest View live