Re: online account user log in detail
Hi there @some1has2know, I certainly understand how important it is for your online account to stay secure. You never want any unwanted changes to happen and it’s important we help when this happens....
View ArticleRe: I bought a Gophone and I have a question about setting it up but...
Hello @Suicidalady! Being able to manage your services online is definitely convenient. I am sorry to hear you are having issues setting up your new phone. This is not the experience we wish any of our...
View ArticleRe: Online order cancelled
Same thing happened to me today! I had to call and wait 30 mins waiting for a rep and they couldn't even explain to me why
View ArticleRe: Will not let me upgrade to a new phone
Hey @alwaysaction, Thank you for posting this to the Community Forums. Upgrading your phone should be an easy and an exciting experience, we do apologize for this inconvenience! I will be more than...
View ArticleRe: Email Confirmation Information Incorrect
Hello @petiteerica, We appreciate you taking the time to reach out to us on the Community Forums. I can definitely help you with this! Depending on what information you want to update, it may be...
View ArticleRe: Upset customer
Hello @KaylaDeanna, Thank you for reaching out to us on the Community Forums. I’m very sorry to hear your first impression of us has not been a positive one; I would feel the same way if this happened...
View ArticleRe: A compliment for a job well done
Hello @Didi63, We are always excited to hear of positive experiences and even happier to hear your issue was taken care of. Thank you so much for providing so many details, with this I will be able to...
View ArticleIs there any way to call ATT,
My husband is ill. Our bill goes through the bank. I have no idea what we are being charged for. I have chatted until I'm blue in the face, and tried to get in to the online account I'm told we have...
View ArticleRe: Is there any way to call ATT,
Call the Web Assistance Center at 877-267-2988. Option 1-2-1-5 to get a live operator.
View ArticleView previous statements
Please tell me how to download previous statements. I do not get paper statements
View ArticleRe: At&t login
Hello@ Mallard2727, Thank you for reaching out to us on the Community Forums. I can understand wanting to get online access. It helps to manage your wireless bill anytime and anywhere! I can assist...
View ArticleRe: Can't make a my At&t account
Hello @SharonRSmith, Thank you so much for reaching out on the Community Forums! Using an AT&T account is a great way to manage your account! I would be more than happy to assist you. If the phone...
View ArticleRe: View previous statements
Hello - Log into you online account at www.att.com/myworld1) Select "Billing, Usage and Payment" on the top.2) Select "History".3) When you scroll down you will have the option to view Online or Paper...
View ArticleRegister prepaid account
I want to make a profile using a username and password, I went to *create one now*Filled in the Phone number and zip code, continued... it gave me this error- *go phone accounts cannot be linked to an...
View ArticleRe: Register prepaid account
Hello @Ayyrenayy! I can totally understand the convenience of managing your account online. I will be more than happy to assist you with this process. To create an online account for GoPhone services,...
View ArticleHow to refill my router while I am abroed in other country
I am not a USA resident last year I boat router from Las Vages during a tourist trip which last for one month now as I am planing for another trip I need to refill my router again for another month...
View ArticleRe: How to refill my router while I am abroed in other country
You can't refill until you are back in the US. You will need to purchase a new sim kit and ATT does not ship out of the US
View ArticleBlocked calls i make
Is there a way to see the number on my call log when it's blocked because it says blocked 000-000-0000 right now?
View Articlechange number to which validation codes are sent
Just spent 20 minutes on an ATT chat in which I asked to have the number to which validation codes are sent changed. They are currently sent to my daughter's phone number rather than mine. I was...
View ArticleHow can I view my monthly phone calls
I want to view my monthly phone calls, to each number that went into or out of my phone. I may need this information for an upcoming court case.
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