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Re: "Oops Looks like you can only view your profile with this user id" in mobile app & online

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Hello @scubaflyterry,

 

I’m sorry to read you’re unable to view your bill online.  The myAT&T account was setup for you to be able to stay up-to-date on your wireless service, and know exactly what’s going on at all times.  I may need some further details about your account to get this resolved so I’ll be sending you a private message.

 

It’s important to me we get this resolved so you won’t have to worry about this anymore.  I look forward to working with you. Please keep an eye on your Forum’s Inbox for my message.

 

Best regards!

 

Larry, AT&T Community Specialist


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