Hello @KEestlane,
I’m glad to hear you are interested in upgrading your devices! I will be more than happy to assist you with this.
We do have a great article on Upgrading Options. Since nothing happens when you click the “Upgrade” button, it could be a browser issue. Please try clearing your browsers cache and cookies. If this does not help, try a different browser. This will help narrow the issue down.
I will also be sending you a private message shortly, in order to gather more information. Please check your Forum’s Inbox for this! We want to ensure you are able to upgrade successfully.
I look forward to working with you! Have a fantastic day.
Jonathan, AT&T Community Specialist