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Re: Poor signal

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Good Morning @Liftkit_ranger!

 

We never like to hear of our customers experiencing service issues in their area. These days, it’s so important to maintain great service. I can help you check out this issue further!

 

Since your service started to display issues, have you attempted to restart your phone? By simply powering your phone off and back on, this can assist in refreshing your device connection to our network.

 

I also suggest downloading our free, awesome app called Mark the Spot. This app is downloadable unto your phone to notify us of any service problems in your area. What’s wonderful about this feature is it assists our network technicians to recognize any possible issues we can fix.

 

If you are still running into any additional problems, I also recommend running your phone through our Troubleshoot & Resolve tool. Select your make and model phone > Calling, this will specialize your troubleshooting to focus on the service issue.

 

Let us know how it works out. I hope you have a good rest of your week!

 

Shenoah, AT&T Community Specialist


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