Hello @Lmayes,
Welcome to the Community Forums. Using myAT&T makes managing your Account easy and convenient. I’m sorry to hear you are experiencing issues.
We would be happy to help! Please send a private message with your full name, account number, any errors to @ATTMobilityCare
We look forward to hearing from you, and hope you have a fantastic rest of your week!
Jessica, AT&T Community Specialist