password & change of credit card issues
I have had an ATT/Houston Wireless account for about 28 yrs. From the beginning, there was never a social security number or password entered into the account. After ATT took over Houston Wireless...
View ArticleRe: Can't log in myatt account
Hello @Flipflopbop, Not being able to login to your account for a long time can certainly be problem! I will be more than happy to help figure out what’s going on there! I will be sending you a...
View ArticleRe: How do I take my form of payment off system
Hello @Blessed1102, What a great question! I will be more than happy to help! We have a fantastic article which has step-by-step guides on how to update payment methods. Just in case you are not able...
View ArticleRe: Line
Hey @abd_salama, It’s awesome to hear you’re interested in adding a new line to your account! I can definitely help out with this; we have a simple process which can be done online. Follow these steps...
View ArticleRe: ATT online account access not working in Firefox
Hi there @SPython, I am sorry to hear you have been experiencing problems while attempting to access AT&T’s website from your Firefox browser. It is a very popular choice among users, so I...
View ArticleRe: Cannot log into my account
Hello @Stef0524, Welcome to the Community Forums. MyAT&T provides a great way to conveniently manage your account, I’m sorry to hear you are unable to log in. I would be happy to help you with...
View ArticleCancelled account can't login to pay bill
Cancelled my att service & I'm trying to pay my last bill. It won't except my number as my login any longer. I tried to use my email address to recover my ID but somehow my email address is still...
View ArticleCan't log in to my account
I can't log in to my account both in the app and on the website for the recent few days, regardless of web browser. This is not an issue of user ID or password either, because whenever I try to log in...
View ArticleRe: Cancelled account can't login to pay bill
Your final bill would be mailed to the address of record
View ArticleRe: Account access
Hello @Lmayes, Welcome to the Community Forums. Using myAT&T makes managing your Account easy and convenient. I’m sorry to hear you are experiencing issues. We would be happy to help! Please...
View ArticleRe: Cancelled account can't login to pay bill
Never received a bill & it would be due today. I've never had bills sent to my home always had paperless billing. Can someone that works for att please give me some help?
View ArticleRe: Cancelled account can't login to pay bill
Send a private message to or call customer support.
View ArticleRe: UNABLE TO LOG IN ON ATT.COM
Hi there @hanchueh, I can definitely understand how concerning it can become when you’re unable to login to your online account. It would be my pleasure to help figure out what is going on. You did...
View ArticleRe: I can not see my new account .
Hey there @Kim419839! Being able to view your paper bill is so helpful, and lets you stay on top of any possible changes. I would be more than happy to assist! If you have a new account, you might...
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Re: Can I create my own account/ login to view my account online
Howdy @Felisa18, I definitely understand wanting to have your own separate login, especially if you mainly take care of the bills each month. I would be happy to provide available options for you....
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