Re: Account
Did you forget your user ID and/or password?If you have already attempted to reset/retrieve any of these info, call the Digital Assistance Center at 877-267-2988. Option 1-2-1-5 to get a live person.
View ArticleRe: Delete some one from accessing my att
Hello @Sjime03 I definitely understand your concern with someone else on the account viewing your online bill. I would be more than happy to assist with removing the access. You can definitely manage...
View ArticleRe: autopay
Hmmm... Do you have a copy of your bill? If you don't, sign in to your online account. Click on Manage Autopay. It'll tell you if there's a card/checking account on file where they're going to deduct...
View ArticleRe: my account is lock out
Hello @anniechan60, Welcome to the Community Forums. I can understand how inconvenient being locked out of your online account is. I would be happy to help. Good news, we have multiple ways to pay...
View ArticleAccount access while traveling outside USA
I can't access my account. I am traveling overseas. I need to check my bill and add services.
View ArticleRe: UNABLE TO LOG IN ON ATT.COM
I'm having the exact same problem. It's been a week. I'm traveling internationally and I cannot access my account, which will make it difficult to pay my bill. I talked with customer service several...
View ArticleRe: UNABLE TO LOG IN ON ATT.COM
Hello @clrobins42, I am sorry to hear you are having this issue! Please send us a private message at: @ATTMobilityCare so we can look into this for you. We want to ensure everything is taken care of....
View ArticleRe: UNABLE TO LOG IN ON ATT.COM
I'm having the same problem, too. I already wrote about my problem here several days ago but got no response so far.Every time when I try to access my account here the website shows a "pass through"...
View ArticleRe: Log out
clear my cache and cookies? That's a crap answer to how to log out. ATT isn't the only website I visit and I have the cache set up to make my life easier. Not to make ATT's life easier. I recently...
View ArticlePast debt listed on my Experian report
Hi, I'm in the process of applying for a small mortgage. Evidently I have a collections debt with AT&T listed on Experian that I need proof was paid.I have no idea the account number & calling...
View ArticleRe: Past debt listed on my Experian report
Star by googling how to dispute or clear items off your report. It may be an error. Once in dispute the original debtor must prove it valid or remove the item.
View ArticleRe: Past debt listed on my Experian report
go to creditkarma and sign up for the free service look for the debt in question, click dispute, choose the dropdown not my account. type a brief message in the dialogue box, they have 30 days to...
View ArticleRe: MyATT app not letting me log in
Hello @MarkCrossen I am so sorry to hear you’re having trouble with your login for the myATT app. I completely understand your concern and I would be more than happy to assist you with getting logged...
View ArticleRe: status
Hello Thanks for posting! We'll be happy to help you with that. Since it's account specific. Please send us a private message by clicking here (you will need to log back into the Forums, please don't...
View ArticleRe: password & change of credit card issues
Hello I can certainly understand your desire to update all your account information as well as your payment information. I would be more than happy to assist you with this. To find the best...
View ArticleNeeding Text message records
I need records from November 8th, 2015. It's too far back for me to reach on my online account. There is a phone number from that date that I need very much.
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