Hey there @troman9,
I’m sorry to read you’re experiencing issues with the myAT&T app on your iPhone. You definitely came to the right place looking for help. After doing some research on what you described, I was unable to find any current issues impacting the app.
Is the software on your iPhone up to date? This could possibly be responsible for what is happening with your phone. I would also like to look at some further details from my end, so I’ll be sending you a private message. It’ll appear in your Forums Inbox.
@Princessroisin I invite you to send a private message to @ATTMobilityCare. I would like to take a look at your account from my end also, to see if I can locate what is causing this issue.
I look forward to working with you!
Larry, AT&T Community Specialist