Greetings @Sasha002,
Thank you for bringing this to our attention. We know how important it is for you to be able to access data. You have come to the right place for help! I would love to have the opportunity to work with you on this.
I see you have attempted to log in with your existing customer login information, this is definitely the first step I would take. We want to make sure you are able to access your DataConnect account. To better assist you, I will be sending you a private message to your Forum’s Inbox for additional information. Please be on the lookout for my message.
I look forward to working with you!
Vanessa, AT&T Community Specialist
