Hello, Chandler1!
Thanks for posting. I'm sorry to hear you're having difficulty creating a myAT&T access ID. We would be happy to look into this for you, so please click here to send us a private message with your contact information, the best time to reach you, and a brief description of the issue.
You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. In the meantime, feel free to message me with any other questions or concerns. Once again, I apologize for the frustration and inconvenience.
-Mariana