Rep tried to combine wireless and home accounts, now I'm locked out of online...
Longtime AT&T customer, tired of having no access online to my wireless bill due to being a combined billing customer. AT&T even sent me an email suggesting "You can manage all your AT&T...
View ArticleRe: What is the problem with the myATT data logging?
No it's not fixed.I just switched over to the 15g share plan w/ 5 phones. This far thru 5 dad of billing cycle the view my usage shows 13.5gb remaining individual usages only show true numbers for 1 of...
View ArticleRe: Wrong times for data usage (text messages and data)
I called att and they refreshed the network...how long would it take for these changes to show up. The time zones are still incorrect...and now theya re showing EST...as far as I know, i'm still PST
View ArticleFrustrated with not being able to update wireless profile information on my...
Everytime I try to update my wireless account information, I am either not able to do anything at all or any updates I do somehow disappears. I know it seems silly but I tried to place a picture on...
View ArticleRe: Wrong times for data usage (text messages and data)
I've had problems with inappropriate time references for data use, as well as inappropriate usage figures. I'm Pacific Time. I tried to get an answer from Customer Service yesterday, but got nothing...
View ArticleCan I use att if I am not living in US
Hi there, Please let me know if I am not living in USA so I can use att services. Is there any extra charges
View ArticleRe: Can I use att if I am not living in US
Hello vanessalIn short, no. In order to sign up for post-paid service you must have a US billing address. You must also be on AT&T's domestic network most of the time. International Roaming Rates...
View ArticleRe: Frustrated with not being able to update wireless profile information on...
Hello I just tried that and was able to upload a picture and change it with no issues. I'm using Firefox, what browser do you use? I recommend trying a different browser or clearing your cache and...
View ArticleI don't live in USA and I don't know my PIN. Can AT&T send for me by e-mail?
Hi, I'v bought my prepaid phone in Orlando last year and still have one 15 $ Refill for credit, but I will come back soon at USA and I don't know my PIN, please someone help me!!!! P.S.: I live in...
View ArticleRe: I don't live in USA and I don't know my PIN. Can AT&T send for me by e-mail?
You default PIN should be the last 4 digits of your phone number, try registering here: www.myprepaidrefill.com Please let me know if you have any questions. Thanks,Dmitriy
View ArticleRe: I don't live in USA and I don't know my PIN. Can AT&T send for me by e-mail?
I have tried, but doesn't works.... At the other site says "The account has been disconnected. Please contact Customer Service" ... But i don't have how to call them, they have a Live Chat to help me...
View ArticleRe: I don't live in USA and I don't know my PIN. Can AT&T send for me by e-mail?
How long has it been since you used it? If not used for 60 days after plan expiration, a gophone line gets canceled, that message sounds like it. Thanks,Dmitriy
View ArticleRe: Account Access History
AT&T can always see who accessed your account from customer care or retail, you can call customer care if you believe there is a problem. If you're talking about checking who accessed it online at...
View ArticleCan log on, but it won't go to the right account
I've been using online billing here for years. I have combined internet, home phone and wireless. When I log in now it says...you have combined billing. I go to Home Phone/Internet, and it logs back in...
View ArticleRe: Can log on, but it won't go to the right account
Hello 12Chris34, If you just recently combined your bills, it could be that it only shows you wireless bill because your Internet and home phone are combined with it. Is it a first time you're trying...
View ArticleRe: I don't live in USA and I don't know my PIN. Can AT&T send for me by e-mail?
I am having the same problem. Going to the Password Reset page just returns me to the log-on page... none of the usual messages on password reset pages (e.g., password reset... email sent with...
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