Re: Samsung S5 has been happening since I bought the phone wh...
Is there a fix to this yet? Will not work on my iPhone or iPad..Have been uninstalled and installed on each device including updating the software on each..Still get the same error message:"The U-verse...
View ArticleRe: Samsung S5 has been happening since I bought the phone wh...
My problem was that the app worked when on WiFi but not over cellular on my iPhone. I had to turn on cellular data for the myatt app by going into setting for cellular, finding the myatt app and...
View ArticleCant manage AT&T while abroad
Hi, I was in the us and bought montly data plan (GoPhone). I am back to Europe and I would like to cancel the plan so my credit card is not charged. I don't know my 4 digit pin and last 4 digits of my...
View ArticleRe: Cant manage AT&T while abroad
Best bet is cancel the credit card. Pain in the neck, but if you signed up for autopay and are no longer on the US it may be the only way
View ArticleRe: Cant manage AT&T while abroad
Thanks lizdance40. That's what I thought but is totally not acceptable as it's a corporate credit card and it's ridiculous as solution anyway. I will renew the plan or buy a new sim card again in the...
View Articleproblems Logging in
Forgot my password and tried to reset. I get the following message: "Enter your att.net email address to manage your Yahoo! account.Get help with merged Yahoo! and AT&T email accounts"(SFPWD42) I...
View ArticleMy line for my tablet
I want to unsuspend my line for my tablet The lline NUMBER is *** i found it so i want it reactivated its The note tablet thankyou [Edited for privacy-This is a public forum. Please do not post...
View ArticleRe: Online account hack - fraud via AT&T Next- Fraud department wouldn't...
My online account was also hacked into while I was out of the country. I received and email thanking me for my order of a new iPhone 7. In the email I was told I would recieve 2 more emails; one when...
View ArticleRe: Online account hack - fraud via AT&T Next- Fraud department wouldn't...
THANK YOU!!!!!!The unique PIN code is a lifesaver. I was upset when it was no longer required, optional for sign in to online account and My ATT app. Without the PIN code, anyone who hacks your...
View ArticleRe: problems Logging in
Hey @mamallama! I definitely apologize for the trouble you’re having with logging into your myAT&T account online! Are you trying to log in on a PC or through the app on the phone itself? There is...
View ArticleRe: Online account hack - fraud via AT&T Next- Fraud department wouldn't...
Are you sure you were not charged? EXACT SAME THING happened to me and I was told it was removed by the fraud dept and that I wouldnt be charged...guess what I just found on my bill!
View ArticleRe: My line for my tablet
Hi @Precious2016! How is it going? I hope all is well in Louisiana! I will be glad to help you out! It sounds like your line was suspended because your tablet was lost. You said you found it…how...
View ArticleRe: Cant manage AT&T while abroad
have you tried going online @att.com to login and update your email to have the pin sent there instead of your phone?
View ArticleAccount Hacked
I'm having problems with my accounts being violated and AT&T doesn't seem to be doing anything about it. Any recourses available?
View ArticleRe: Account Hacked
Change your password. Remove all authorized users Add the unique 4 digit PIN number/extra security and don't give it out.Go paperless and pay online. All carriers provide these security measures. If...
View ArticleRe: Account Hacked
actually, every one of those precautions were in place when both incidents happened.
View ArticleRe: Account Hacked
you can blame the police if you've taken all known precautions and they are aware of the problem and do nothing about it
View ArticleRe: Account Hacked
With all those in place, it should be impossible, unless the hacker is changing passwords through your email. Is you email secure? What happened?
View ArticleRe: Account Hacked
Ours was hacked too. We were told we are not the only ones. Apparently AT&T was hacked and people got enough info to change your security passcode. We also had one of phones upgraded in New York...
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