Re: Password hacked
Are you changing it through an email account? Anyone with access to your email can initiate a change. You need to change you email password, and add 2 step verification on your email account. You...
View ArticleRe: Password hacked
I'm changing it through my att app. Yes I have changed my email password everytime just in case and I already have the 2 step verification set up.
View ArticleNo Resolution And Chat Hung Up On Me!
I've just spent over three hours on chat, no resolution, I kept getting transferred to another agent, the last one asked for some information, while I was getting it, she hung up on me! Please bring...
View ArticleLog in for Directv and ATT Interfere With Each Other
I had ATT, no problems. I got Direct TV and each time I log into one of the accounts, I have to reset the password for the other account. It's awful!!! Over and over. I spent 1.5 hours on Thursday,...
View ArticleRe: Password hacked
Does someone else have access? Do you have another account/service with ATT? I change my PIN often, 4 times this year that I remember. Never had a problem with it changing. Ask when and where the...
View ArticleDiscounts
How can I get a discount on my bill without going in to an ATT store? Last time I spent 2 1/2 hrs in there.
View ArticleCredence Resource Collection Agency
I started receiving phone calls from Credence approximately 2 weeks ago. The representative says his name is "Ken [edited for privacy-please do not post personal or unique information such as but not...
View ArticleRe: Add data to a tablet
Good afternoon @nb6262! Adding a data plan to a tablet is a great way to play games and access the internet. I understand your concern with not wanting to get his account locked by logging in with...
View ArticleRe: Credence Resource Collection Agency
wrote:How can a company like AT&T hire a third party collection agency that outsources its collection calls from India! Please have this collection agency stop calling me and my wife immediately...
View Articlemy at&t app is so slow
When I try using at&t app its so slow if my data was like that they would be out if business. It is the worst app of any that I use, can't pay bill on it. It's like trying to get thru that stupid...
View ArticleRe: how mucch
Post one....huh ?? What do you mean please?Post two. ... Don't you know your zip code, the one your bills go to, where you live?
View ArticleTrack activity
How much information can the primary account holder see from phones in their plan.
View ArticleRe: No Resolution And Chat Hung Up On Me!
Hello @MWJWMW! I am so sorry to hear you have had a bad experience with your recent chat session. Chatting should be a quick and easy process; this is not how we want our customers to feel. I would...
View ArticleRe: Log in for Directv and ATT Interfere With Each Other
Greetings @stockerglam. What a terrible situation to be in. Having to reset your accounts’ passwords every time you want to use one of our apps would quickly get old; and it’s not conducive to the “set...
View ArticleRe: my at&t app is so slow
Hello @Ruger8585, The myAT&T App is a great way to pay your bill, manage you usage, and even shop online, so I completely see how having it run slow would be a pain! I would be more than happy to...
View ArticleNew mobile app
Please put the comparison bar that shows the progress through the billing period next to the usage. You've made it much harder to judge how your usage compares to the time left.
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