Create Online Account
[Subject edited for better exposure] i created an account but it won't let me see my bill. I get a message that my account is awaiting verification by the primary owner, however I AM the primary...
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GoPhone current payment page broken...
The GoPhone current payment page to manage your auto refill account is broken and has been for 3 months... This...
View ArticleSomething's broken on the order status page
Directly entered att.com/wirelessorderstatus instead of navigating normally Filled in userid and password and checked the remember me box (which never works, at least not in Chrome) and clicked submit....
View ArticleRe: Error E0019 and E0080 when checking order status online
I just posted the same thing. For what it's worth, I was able to get it to work using my wireless number instead of logging in to my account.
View ArticleRe: ATT Account-how create
Hi The best thing to do is to stop by any corporate AT&T store and they'll be happy to help you with that! Thanks,Dmitriy
View ArticleRe: SIM card data only plan
Hello I'm sorry you're having some issues with an online account, our team will be happy to help! Please send us a private message by clicking here. Please include your full name, phone number,...
View ArticleRe: GoPhone current payment page broken...
Hi Go Phone account management is now a part of myAT&T, you should be able to log in and manage it by going here: myAT&T for Go Phone Thanks,Dmitriy
View ArticleRe: SIM card data only plan
Unless I have an AT&T phone or device that can receive text messages, I was told I am up the creek without a paddle.
View ArticleRe: retrieving old text messages
Where can I find this information on the AT&T website?
View ArticleiPhone 6 order issues
I order my 6+slvr 128 on sept 13 had shipment dates of nob 9-27 received my tracking number today be delivered Tom oct 24 so there's hope lol
View ArticleNo Way to Reach Company w/Live Chat down
I have been trying to figure out how to reach AT&T since 8am this morning with no success. There Live Chat has been down with no explanation and I can't call them as my phone service is shut off....
View ArticleBilling
the phone logs on my bill is for sept when the bill says it is for October and I can't access the October call log anywhere
View Article"My Device" keeps changing on AT&T site
hi, Did a cross upgrade weeks ago and new phone showed up on AT&T site. However, since last week it's been changing to a generic flip phone even when I change it. it has happened twice...
View ArticleHave not been able to get into myATT app since signing up over 7 months ago.
I have tried the following:*Rebooting phone*Trying on multiple mediums (3 types of tablets and 3 different types of phones)*Installing and uninstalling multiple times*Changing both my username and...
View ArticleRe: retrieving old text messages
I'm sorry , what information are you looking for? Thanks,Dmitriy
View ArticleRe: No Way to Reach Company w/Live Chat down
Hello If you still need help with your issue, we'll be happy to help you with that! Please send us a private message by clicking here. Please include your full name, phone number, account number and...
View ArticleRe: Billing
Hi I can see how that can be a little confusing. Your service is billed for in advance, so when you're billed for Oct-Nov billing cycle (for example), you're paying for an upcoming billing cycle....
View ArticleRe: "My Device" keeps changing on AT&T site
Hi It sounds to me like your line might have an incorrect IMEI number attached to it. Please give us a call at 1-800-331-0500 or 611 from your cell to check your device information and update if...
View ArticleRe: "My Device" keeps changing on AT&T site
Thank you. I did call and they said it might be a glitch and they ahve the right phone attached to that line. although they didn't mention IMEI
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