Re: Pay arrangement/suspended
Hi there! @Dmaxcolumbia Thanks for posting your concerns about your payment arrangement. While we don’t provide records from representative interactions, we’ll be happy to reach out to you and help...
View ArticleRe: Chat live with ATT CC???
I called and got home phone service on the phone with att and and they gave me a phone number and everything they said they would be out here by Monday to hook it up never showed up and I tried looking...
View ArticleRe: Help I can't log in my att app for some reason
Hi there! @Kalape23 Thanks for posting your concerns. I’m sorry to hear you’ve had problems logging into your AT&T app. So we can get this resolved, Please send me a private message by Clicking...
View ArticleCan I remove a bill from my online account?
Hi, I've been an AT&T customer for a year now....never thinking that by my second year I will be sharing a plan with my boyfriend. I need to Know how to remove recent paperless bill from online...
View ArticleRe: Read ASAP
You can't remove the bill from your online account. You can put a passcode on the account so that your boyfriend can't access the account.
View ArticleRe: Read ASAP
What if I transfer my phone bill into my name online...what's left with him online? Or how long is it left on the online account?
View ArticleCredence debt collector
I've received a phone call and a letter from a debt collection company called Credence who claim I owe AT&T $52.26 yet AT&T say my account balance is up to date (I use auto pay)Has anyone else...
View ArticleRe: Credence debt collector
I would tell them to send you the documentation of the past due bill and that you are not required to pay without documentation. Try to get their contact info. If they won't give you their contact...
View ArticleRe: Credence debt collector
This is a scam. They are not a legitimate company. Do not give them any of your personal information, and DO NOT pay them anything!
View ArticleUnable to view text data for over 3 weeks - Poor customer service
I currently have (4) lines on my wireless account two of which are teenagers. Since May 1st I am unable to view any texting details to include: number of texts sent/received, phone numbers, data used...
View Articlewhere is live chat for AT&T wireless customers?
where is live chat for AT&T wireless customers? this page has a "live chat" heading but nothing under ithttp://www.att.com/contactus/index/wireless.html?tab=1
View ArticleRe: where is live chat for AT&T wireless customers?
Hi buddyzee, There have been some recent changes for locating the Live Chat option. Check the information in this post to see if it helps.
View ArticleRe: Unable to view text data for over 3 weeks - Poor customer service
Hi I’m sorry to hear that this issue has not yet been resolved! I’d be happy to help! Can you please send me a private message by Clicking Here and include the following information? Full nameEmail...
View Articleaccount login
I jus activated my sim but i lost my assign. Number and pin how do i get it
View ArticlePassword security
Why does AT&T not let you create a password with characters other than _ and - ? With the sophistication of hackers these days, you'd think a multi-billion dollar company would have the technology...
View ArticleRe: account login
Hi there! @marigarcia Thanks for posting your concerns. I’m sorry to hear you lost your number and PIN. So we can further assist you, please private message me by clicking here and provide the...
View ArticleRe: Password security
Hi there! @Alexandra8 Thanks for posting your concerns. I’m sorry to hear the password creation process has been frustrating. You can also add a security passcode on your account for even more...
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