Re: Re-Register User ID bad experience
Thank you Charise for your kindly response.Regards,Michael
View ArticleGalaxy S6 on ANR
Current third party retail employee with ANR access, wondering who I can contact at ANR to have them fix the issues with all the S6 and S6 edge varriants being not able to get added to a cart. Have...
View ArticleClaim Ownersip
Hello! When logged into ‘Account Overview’ page the ‘My Plans’ section shows ‘Alerts’. One of the ‘Alerts’ states ‘Add the account owner’. ‘You may claim ownership of this ‘myAT&T’ account and...
View ArticleRe: Galaxy S6 on ANR
Hello! @blue28ca Thanks for posting your concerns about adding to your cart. You would need to speak with your AT&T retail AE or manager for further assistance to get this resolved. Thank youCharise
View ArticleProblem with recharge by credit card
On my go-phone account I get this error: Error! Your online refill options are currently limited to refill cards/pins. When you are ready to make an online refill using a credit/debit card or e-check,...
View ArticleRe: Claim Ownersip
Hi there Junior I’d be happy to help with this “Claim Ownership” option you are seeing online! This relates to the ability to transfer ownership of your online account to a secondary account owner. For...
View ArticleRe: Problem with recharge by credit card
Hi there I’m sorry to hear that you are unable to make refill payments online. I’m afraid that to clear this restriction, we will need to speak with you via our GoPhone department at 800 901 9878 as...
View ArticleAdd Option to see detailed status of all open and closed tickets
Add Option to see detailed status of all open and closed tickets, this would save many hours and headaches for users who just want to know the status of tickets, open or closed. this is good for the...
View Articlecan i order new service threw the chat representative my name is Lori
Im looking at 3 lines of new service [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers,...
View ArticleRe: Add Option to see detailed status of all open and closed tickets
Hi Thank you for your feedback! We'll be happy to forward it to the right people. Thanks again,Dmitriy
View ArticleRe: Weak Account Passwords / Special Characters
Hello Thank you so much for your feedback! I'll be happy to forward it to the right people. Dmitriy
View ArticleText Messaging On Family Plans
I'm on a family plan with 8 other people, and I'm just wondering if the holder of our account can view the actual content of my messages or if they can just see who I text and at what time. Just trying...
View ArticleRe: Text Messaging On Family Plans
cxrlbkm wrote:I'm on a family plan with 8 other people, and I'm just wondering if the holder of our account can view the actual content of my messages or if they can just see who I text and at what...
View ArticlePay arrangement/suspended
My service was suspended after making a late pay arrangement. I want records on changes to my account. How can I get full record of my account?
View ArticleRead ASAP
Hi, I've been an AT&T customer for a year now....never thinking that by my second year I will be sharing a plan with my boyfriend. I need to Know how to remove recent paperless bill from online...
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Re: Problem with recharge by credit card
Thanks for your reply.I spent over an hour on the phone with this line and the person did not resolve the problem. You're saying I should try this agiain Maybe next time I have a couple of hours to kill.
View ArticleRe: Read ASAP
You can't remove the bill from your online account. You can put a passcode on the account so that your boyfriend can't access the account.
View ArticleRe: Read ASAP
What if I transfer my phone bill into my name online...what's left with him online? Or how long is it left on the online account?
View ArticleRe: can i order new service threw the chat representative my name is Lori
Hi Welcome to the Forums! I don't believe the chat representatives can place orders, but you can do it online at att.com/wireless and if you have any questions, you can initiate a chat and one of our...
View ArticleHelp I can't log in my att app for some reason
I am very upset I have tried to log in to my att app to view data usage and pay my bill and it's not allowing me in even with trying to reset password and user ID I'm so upset I need help.
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