Contact email is invalid and forgot login info
i am the account holder but i forgot my ID and password and I don't remember the contact email, but I know I don't use whichever one I set my account up with. It won't give me any other security...
View ArticleTrying to login to account
I am trying to login to my account after several attempts at resetting the PW with no success. I simply want to login to pay my wireless bill as usual but there has been some confusion on MY part.. As...
View ArticleOnline iphone 6S issue with ordering!
Ugh... I was ready to take the plunge to at&t and move 4 lines from t-mobile plus add a line. That's not a cheap task but one I figured would be worth it. I am finally all the way through the...
View ArticleRe: Contact email is invalid and forgot login info
Hello @Btotharandi I’m sorry to hear you’ve been unable to log into your myAT&T account with the primary ID. You can contact our Digital Assistance Center at 877.273.2728 and they’ll be able to...
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system won't let me upgrade to iphone 6s
it routes me to the premier page as usual but i get a warning (e900) saying i can't
View ArticleRe: Error E900
I as well wasted two hours yesterday to recieve that same error. Why is it so hard to get a new phone? I need help as well.
View ArticleRe: Error E900
Me too! It's so frustrating! I also called and received no help whatsoever.
View Articlepremier website
what is going on with the premier website, I can not order new phones for three days now
View Articleviewing account history
Recently, I have been able to export my account history in pdf format. This option is no longer showing up on the page. How do I get this option back?
View ArticleRe: When I click on upgrade eligibility I recieve an error has occured....
https://forums.att.com/t5/Phone-Device-Upgrades/Error-When-Checking-Upgrade-Eligibility-After-Selecting-Phone/m-p/4309591#M7836
View ArticleRe: When I click on upgrade eligibility I recieve an error has occured....
I was finally called back by someone after 6-8 phone calls over the last 3-6 months. I was told that the problem is that I have a fan discount that causes an error. They do not have a resolution to...
View ArticleRe: Trying to login to account
Hello @Mrsargo4 I’m sorry to hear you’re having issues with logging in to your myAT&T online account. Please reach out to our Digital Assistance Center at 877.273.2728 and they can further assist...
View ArticleRe: Online iphone 6S issue with ordering!
Hi there @creese1966 I’m sorry to hear you had issues with preordering your iPhone 6S.It’s possible that due to the amount of site traffic, there were some errors with ordering. Did you try using a...
View ArticleRe: premier website
Hello I’m sorry to hear you had issues with preordering your iPhone 6S. It’s possible that due to the amount of site traffic, there were some errors with ordering. If you are still having trouble, try...
View ArticleRe: viewing account history
Hello Thank you for reaching out to our community regarding the option to export your account history to PDF format. I have confirmed the option has not been removed from the AT&T online account....
View ArticleSerious question
Can customer service tell me if my bill was paid by a cell phone or computer ???
View ArticleUsage
I received a text that we have used 75% of our data but when I log into my account from my phone it says our usage is 0.02 I'm confused why are they not the same ?
View ArticleRe: Serious question
CS can probably only tell you the form of payment (e.g., credit card, check, etc.) and amount. AT&T doesn't track how a payment was transmitted.
View ArticleMy internet bill is to high
ive paid of $205 for late past due payments but the month of October 2015 the bill is coming out for $127.00
View ArticleRe: My internet bill is to high
What Internet service do you have? And is it Internet only?I pay $60 flat for 100 Mbps speed. unliess you are on a pay per use service, that is very high.
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