Login without linking accounts
I used to be able to login to my cell phone account to view all cell usage for all 3 cell numbers on my account. Now, on MY ATT APP & The "FULL SITE" ATT.COM, I cannot login because both tells me...
View ArticleGoPhone plan cancellation
Hi,so i need to cancel my gophone 60$ plan.problem: im back in germany and the gophone sim has no service over here.so i cant get my temporary password via sms. so i cant login to cancel my...
View Articleremove a device from my plan
how do I remove a device from my plan? I have seven devices on my plan and want to remove my wifi card from the account as I don't use it. I see an option to suspend the device but does that remove the...
View Articletaking 2 phones off account
I have 2 phones that are no longer on my plan **** Need taken off my bill thank u [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee...
View ArticleRe: taking 2 phones off account
This is a customer to customer forum, not customer service. No one is going to take action on your post. You need to call customer service or send a personal message to .
View ArticleI never receive email from AT&T at my Comcast.net account
I have an iPad wireless account with AT&T. When I initially signed up, I received billing emails. I no longer receive any emails from AT&T at my comcast.net account. I moved my home phone...
View ArticleWhy did you tell me that my card didn't work?
Hello!It was a problem online payment.I wanted to refill data-500MB for using more data, so I paid $11.15 by my credit card online.Then, you told me that you couldn't get $11.15, because my card didn't...
View ArticleRe: Why did you tell me that my card didn't work?
this is a user helping user forum and your post here will not get the results that you desire. You need to call AT&T (611 from your phone).
View ArticleOnline Premier Webstore
Is their a reason why the premier store now only offers 2 year committment pricing exclusively on iPhones and not other devices in the store?
View ArticleLocked out of my account
I recently created a new account with AT&T and went to create a myAT&T account, and got a message saying "we had to lock your account". I called the number, and after waiting 20 minutes and...
View ArticleRe: Login without linking accounts
Hi there! @AubGul82 Thanks for posting your concerns. I’m sorry to hear this happened. So I can further assist you, please private message me by clicking here and provide your name and a good contact...
View ArticleRe: GoPhone plan cancellation
Hi there! @deadfrog1 Thanks for posting your question. If you do not have the GoPhone service on autopay it will expire itself, you will not be billed and the account will cancel itself within 59...
View ArticleRe: I never receive email from AT&T at my Comcast.net account
Hello @tnmellowman I’m sorry to hear you’ve been unable to reset your password; I’d be glad to help you out with this. If you could please send me a private message includingYour full nameNumber where...
View ArticleRe: Online Premier Webstore
Hello Each situation can be different depending on your FAN account and your plans and features. You will need to reach out to the Premier group either via chat or call in, as they will be the ones to...
View ArticleTerrible Customer Service
It appears that ATT is not on the same page with the different services they offer. Uverse doesnt know about wirless and vice versa. That doesnt make any since when your bill is combined. When I look...
View ArticleLogin process for Att wireless has changed?
Are passcode no longer used when accessing account online? Previously I would always be prompted for my passcode after I entered my username and password. However, couple months ago, the passcode was...
View ArticleRates for a call from USA to QUebec on a 25$/onth plan
I live in southern Quebec near the Vermont border where I bicycle often. What would be the rateto call home in Quebec from Vermont in case of emergency (maybe once a year) on my 25$/monthplan for my...
View ArticleAT&T app for iphone
AT&T app opens and closes immediately on iPhone 6s with up to date apple operating system so can't use app to access my account. Any thoughts?
View Article
