Re: AT&T app for iphone
If you setup your new iphone by restoring from a backup from an old iphone, I've seen this sort of thing happen with other apps. I presume the cause is corrupted application data from that backup. When...
View ArticleRe: Locked out of my account
Hi @tpenrod I’m sorry to hear you’ve been unable to create your myAT&T account; I’d be glad to look into this further for you. Could you please send me a private message including yourFull...
View ArticleRe: account log in
Hi @etbug01 I’m sorry to hear you’re unable to log in to your online account. Have you had issues with logging in previously?Are you getting an error message or some sort?Are you able to reset your...
View ArticleChange of address
I move and i need to change address which is ***** and change my email address too which is [edited for privacy-please do not post personal or unique information such as but not limited to full names,...
View ArticleRe: Change of address
This is a user helping user forum and a public forum. Posting of personal information is not allowed and will be deleted.You can log on to your MyATT account and change your address and email...
View ArticleRe: Terrible Customer Service
Hello It sounds as if you have a combined bill for the 2 services. It’s possible the amount that is owed is for both services. Please call 1-800-288-2020 and enter your combined account number and...
View ArticleRe: Login process for Att wireless has changed?
Hello Thank you for reaching out to our community regarding your AT&T online account questions.I know that there were some updates completed that might have taken the passcode feature away...
View ArticleRe: Rates for a call from USA to QUebec on a 25$/onth plan
Hello Thank you for reaching out to our community regarding your questions about calling Canada without adding a long distance package. Please click here and once you are on the web site click on...
View ArticleWhy does someone at att want to spy on me?
Someone at att has put family map on me(a single adult)
View ArticleCan't make my payment
Try to make my payment that I agree to pay today got though everything then when I went to submit it would not allow me to go further. I also made a 66.00 dollars payment on the 27th and was never...
View ArticleRe: Can't make my payment
This is a user helping user forum and your post here will not get the results that you need. It is also a public forum so posting of personal information is not allowed and will be deleted by a...
View ArticleRe: reactivate or pay bill
Hello @cal1983 If your account has been suspended due to non-payment; the full past due balance must be paid in order for service to be restored. If you’ve already paid the past due amount you can...
View ArticleCredit taxes
Credit for service call was given, but they fail to credit the taxes associated with the charge. Please fix this.
View ArticleRe: Credit taxes
This is a user helping user forum and your post here will not get the results that you desire. You need to call AT&T.
View ArticleThe worst data service I've ever had
I recently switched from straight talk to AT&T go phone the worst decision I've made thus far I pay 55 a month with straight talk with great unlimited data but I seen AT&T gets better...
View ArticleRe: The worst data service I've ever had
Here is AT&T's unlimited plan as stated on their website. Unlimited Talk, Text & Data Usage in the U.S., Mexico, and Canada(Unlimited talk and text requires 50% usage in the U.S.)With first 4GB...
View ArticleTrying to add weather to my calendar
Can anyone help? I have upgraded to iPhone 5c. Used to have weather on my 4sPlease help
View ArticleRe: Why does someone at att want to spy on me?
Hi ! We have a small group of customers that erroneously received an alert on 10/01 that they subscribed to FamilyMap, even though they did not. This error was resolved late 10/01 in the evening, and...
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