Unable to receive calls or call out.
Satrting about a week ago, i have not been able to get signal to receive or send calls.. This is occuring in areas where I have always had service. Has there been a change in signals.
View ArticleRe: Unable to receive calls or call out.
Can you call anywhere? If it's universal I would say get a new SIM card.
View ArticleRe: How do I transfer minutes to another persons phone from mine?
Hi , If this is in regards to 2 separate GoPhone accounts you are unable to transfer a balance from one account to the other. I apologize for the inconvenience. Please let us know if you have any...
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Non manager access to data usage
I use a widget to monitor my plans data usage. My son does not have manager status on the account and won't any time soon. Is there any way to have enough access to the account only to use the data use...
View ArticleRe: Non manager access to data usage
What phone does he have? How much data is he using? If you look in his phone under cellular data, is there a particular app, or apps that are using a lot of data? I wrote this for the community. It's...
View ArticleAccepting the terms and conditions online
So I have recently purchased a new phone to add line of service to my account. Paid for my phone, got my new number and was ready to have the phone shipped out. You guys sent me am email to accept the...
View ArticleLook up usage records for an old account
I recently switched my wireless account with another provider, but would like to look up old usage and billing records from my AT&T account. When I try to log into my old account online it is very...
View ArticlemyAT&T Calls Log failed
Calls Log in att.net recently started displaying "no calls for the past 60 days" The Calls Log is displayed from att.net, myAT&T tab, Home Phone tab, manage features option, and Calls Log tab. Any...
View ArticleRe: Look up usage records for an old account
Hello Since service with AT&T has been cancelled the information you will have access to is limited as you mentioned.You can contact AT&T and have a copy of your bill sent to you via mail,...
View Articleprimary online access
my account says there is no primary online access. How do I change that? I am the account owner.
View ArticleLocked out of my AT@T online
I am locked out of my AT&T online account. I cannot view my bill or anything I have forgotten my password but I knoe my user ID. Why would I be locked out?
View ArticleRe: Locked out of my AT@T online
did you try forgot password? If you try the wrong password too many times, it locks the account until it can be reset.
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Re: Locked out of my AT@T online
All accounts now require a password, and a 4 digit passcode. The default is the last 4 of the owners social security number.
View ArticleUpgrade Eligibility not Accessable
Hello, I keep getting the following message when attempting to see the eligibility of one of the lines on my plan for an upgrade. There was a problem with your request.A temporary system error prevents...
View Articlei cant access my account on line
Im rying to change my payment credit card information but the password and id i have always used will not be accepted by your company. I need to speak with a live person but of course i cant find any...
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Re: i cant access my account on line
All accounts are required to have a password AND a 4 digit passcode. If you haven't changed your passcode, it is still the last 4 of the owners social security number.
View ArticleRe: primary online access
Hi ! Please see this support article for step-by-step instructions on setting your primary online access. Hope this helps!Alison
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