Re: Check usage text
I do not use apple products so no imessaging is being used. Checked all of my android phones settings we are all using the default SMS that we have always used. I was online yesterday when this same...
View ArticleRe: Online account
Hi there @Hinesc Thank you for posting your concerns. I’m sorry to hear you have not been able to create a myAT&T account. I’d be glad to look into this matter further for you. Please send a...
View ArticleRe: Won't show up tex on my bill
Hello @Kimboskice! Thanks for posting your concerns on the AT&T Community Forums! I’m sorry to hear you’re not seeing the messaging details on your line. So I can further assist you, please...
View ArticleRe: Usage
Hello @loriquelle! Thanks for posting your concerns! I’m sorry to hear you’re unable to locate your text usage. To view your text messaging usage, please log into your AT&T online account at...
View ArticleRe: Usage
loriquelle wrote:Why when i check the usage there are no im or texts it only says mobile data?The most likely reason is your texts aren't actually texts. If you use a third party messaging app such as...
View ArticleRe: forgot password
Hi ! Thanks for posting! We’ll be happy to help you reset your myAT&T password. Please send us a private message with your full name, AT&T mobile number, Access ID (username), and a good time...
View ArticleRe: Cancel my service
Hi there PonyLoks! If you want to cancel your service online, go ahead and consult this article. It'll tell you how to do it!
View ArticleRe: Chat
if that button was there i would be thrilled - BUT IT'S NOT!is there some setting that blocks it?
View ArticleThe missing link to live chat
The link to live chat does not appear where the other commentors have said it is. I have seen it in the past right where they say but for some reason it is not there today.Is there a setting that...
View ArticleGophone Usage History won't Download or display
Hi folks. Just got a gophone. I have been d/ling my daily usage history, but have run into a problem. On a couple of days I get an error message that the data is too much to download and it tells me to...
View ArticleChange Passcode
I do not have my mobile device available but would like to reset my passcode via the e-mail on file. Temporary code is not being sent to e-mail. Username and password are correct.
View ArticleNeed help with password
We lost the cell phone with the #3045524039 and I can't remember the billing zip code originally attach for this number also needed for the password to register or log in to our myatt online. Can you...
View Articletrying to split a family account
i recently opened a aaccount with att waiting on the other parrty to release mt phone do i access my account with no phone number want to add 2 other lines
View ArticleRe: Gophone Usage History won't Download or display
I would contact customer service directly so they can escalate the issue with the website devs.
View ArticleRe: The missing link to live chat
Hi ! Thanks for reaching out to the Community Forums!The “Chat Live” feature may have moved since you last visited the site. Please view Dmitriy’s solution including screenshots here. I would also...
View ArticleRe: Change Passcode
Hello @Ivbmmb, If you do not have access to your phone in order to reset your wireless passcode, you’ll need to contact us directly in order to reset with the email address on file. You can reach us...
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