Re: How can someone fraudulently order a phone but i get no alerts about it?
Yes, do. The system is set up to prevent anyone from accessing your account to do anything, especially order phones. If you didn't get an email, I suspect the account email was also changed. You...
View ArticleRe: I must reset password to log into My AT&T account
Unfortunately, the problem is not resolved. Very frustrating.
View ArticleRe: Unauthorized user
We agree that your 4-digit passcode--which is required to use the myAT&T app, access your account online, over the phone or in the stores--should not be the last four digits of your Social Security...
View ArticleRe: Unauthorized user
I agree, to the extent that one should not leave sensitive information just lying around for anyone to be able to gain access to it and use it for nefarious purposes. However, the store should have...
View ArticleRe: Unauthorized user
Don't know why a two month old post is being dredged up, but the OP never said the BF did this at a store. He didn't specify at all, so could have been over the phone or online, both of which would...
View ArticleRe: Unauthorized user
Good point about the mentioning of the store. I still think whomever it was who handled this transaction should have taken more steps to ensure the security of the account.
View ArticleRe: Unauthorized user
lcalle wrote:@Busternutt Good point about the mentioning of the store. I still think whomever it was who handled this transaction should have taken more steps to ensure the security of the account.,...
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Re: Unauthorized user
Grr! both you and need to quit being so RIGHT ! Seriously though, good points, both of you.
View ArticleWith cricket but want at&t account....
So i currently use an at&t phone with a cricket sim card...I was trying to sign up for an at&t account and it said invalid phone number...am i able to sign up for an at&t account even...
View ArticleRe: With cricket but want at&t account....
Yes you can. Just contact CS for AT&T and set it up.
View ArticleRe: I must reset password to log into My AT&T account
Hello @abbygus ! Thank you for the follow up post. I’m sorry to hear you are still experiencing issues with your AT&T login. So I can further assist you, please private message me byclicking here...
View ArticleWhy can't I see text message usage detail on full site.
When looking at account usage details it says that there is no usage for texts to show on data. is there a problem?
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Feedback for Live-Chat Agent:Danilo
Hello, where can I send feedback on a recent live-chat conversation I had with Danilo? I asked him if at the end of the chat I will be able to send him feedback, and nothing! He was great and he...
View ArticleRe: Why can't I see text message usage detail on full site.
Hi @sylwinka86! Thank you for posting your question. I’m sorry to hear you are having issues seeing messaging details on your account. To show messaging usage details, please click here and follow...
View ArticleRe: Feedback for Live-Chat Agent:Danilo
Hello @ggarcia62011! Thank you for posting your question on the AT&T Community Forums. We appreciate you taking the time out of your day and reaching out to us to send feedback to Danilo. We’ll be...
View ArticleCan you have two separate logins for your wireless online billing?
My wife has a login, but I would like my own. She has a wireless number and I do as well. They are billed together. I don't want to use her login and would like one of my own. Is that possible?
View ArticleAtt protection plus
How do I cancel it on att app or the protection app? Please help, no longer need it, thank you
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