Hi
Thank you for reaching out to our Community Forums!
We apologize for the inconvenience of not being able to view your usage, and we know how important keeping track of your plan is! We are not currently reporting any known myAT&T usage issues and this is an isolated incident.
We will be more than happy to look into this further for you and can provide you with an up to date accurate usage total, please send us a private message by clicking on this link and include your full name, and a good contact number and we’ll reach out to you!
Thank you for forming part of the AT&T family!
- Spencer O AT&T Social Media Manager