Hi @Shaynamarielee!
Thank you so much for reaching out to AT&T Community Forums! We are here to help and we definitely apologize for having troubles with accessing your myAT&T app on your device! Have we tried to register through a computer?
You are able to register online through a computer, for the direct link, please Click Here.
We want to make sure that we look into all of our possible avenues for troubleshooting the myAT&T issue, if you haven’t had the chance, we have a great article that can help walk you through some important tips on logging in, myAT&T app troubleshooting. From this page, you will then be able to select Smartphone/myAT&T app from the Device dropdown menu.
If the issue persists, please click here and send us a private message with your full name and the best contact number where we can reach out to you at your earliest convenience. We want to make sure that you have the best experience with everything that AT&T has to offer.
Hope that helps!
-JP, AT&T Social Media Manager
