$ 0 0 Hello @Shaynamarielee! Welcome to AT&T. We certainly appreciate your business! I’m sorry to hear you are unable to register your online account. If you’ve received email from us, you are almost there and will just need to create a user ID to complete the process. We have a great article that should help you create an AT&T Access ID and get your online account up and running. Please go to https://www.att.com/esupport/article.html#!/wireless/KM1008917 and follow the steps titled “How to create an Access ID and link your first account” If this does not work for you, please send me a private message byclicking here and provide your name and a good contact number and we’ll reach out to you and get this resolved. Thank you! Tony A. AT&T Social Media Manager