Re: Passcode online account
Hi Thank you for reaching out to our Community Forums! I can help you with this log-in request! Each AT&T account has the option to have primary and secondary profiles for myAT&T. This is...
View ArticleRe: Why do I lose phone service
Hello ! Thank you for reaching out to our Community Forums! Are you still having service issues? It's possible that the cell tower closest to your home also lost power during the outage. Can you...
View ArticleUsage Details
I have two billing accounts under my company, nine phones under one billing account and one on the other. When I go to the billing section I get all ten numbers showing up on the same billing account...
View ArticleMy Account Being Hacked
I have changed my password , I have called & got my money restored but somehow my money on my account keeps going from $70.00 to $40.00 . Someone keep having it and buying data & I'm really...
View ArticleRe: (LGN0817) - Can't Login After Linking Accounts
Hello , I’m sorry to hear that you are not able to access your AT&T online account after linking your Uverse and wireless account. I would love to assist you with getting this resolved in a...
View ArticleRe: Registration
Hi @Shaynamarielee! Thank you so much for reaching out to AT&T Community Forums! We are here to help and we definitely apologize for having troubles with accessing your myAT&T app on your...
View ArticleRe: Registration
Hello @Shaynamarielee! Welcome to AT&T. We certainly appreciate your business! I’m sorry to hear you are unable to register your online account. If you’ve received email from us, you are almost...
View ArticleRe: Got number need help getting them
Hi @Billyw! Thank you for reaching out to AT&T Community Forums! We would love the opportunity to assist you further. We will just be needing a bit more information. Please click here and send us...
View ArticleRe: My Account Being Hacked
Hi Thank you for reaching out to AT&T Community Forums! We definitely apologize for this experience! This is not something that AT&T wants their customers to go through. We would love the...
View ArticleRe: Looking for
Hello Thank you for posting your question. I’m afraid I was unable to find anything on gray237651. So I can provide more accurate information, could you be a bit more specific on your question? We...
View ArticleRe: Usage Details
Hey Thank you for contacting the AT&T Community Forums! I can help you with this request! Do you have the options to switch accounts? If you do not see the option to switch accounts then you...
View ArticleKeeping phone but getting my own account
Hi if I'm on my parents phone line but I wanna get my own account can I keep the phone and just get it set up to my own account instead of theirs but using the same phone?
View ArticleRe: Keeping phone but getting my own account
If the phone is under contract or has Next installments, you would have to transfer billing responsibility to your own account, which means passing a credit check or a large deposit. An alternate would...
View ArticlePhone logs for *****
Can't find it [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
View ArticleRe: Website error message
I've also been experiencing extremely slow web response from AT&T's sites for over a week now. It doesn't matter which computer or web browser I use; nor does it matter whether I'm in or outside...
View ArticleMy arrangement for my payments
I made arrangements on AT&T online to pay my bill in 12 payments. One on the 20th for 200.00 and the other on 24th for 204.00 and now my phone has been suspended. Can u tell me why.
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