Hello,
I would like to escalate on few of the associates whose ID or name i could remember in my 6-7 hours of harasement in last last 48 hrs.
1. attid: - told will call back in 30 minutes never called back.
2. attid: - told will look into the account and call back , never called back.
3. Ebony (loyalty department): Told that will raise a P1 ticket to put my billing amount in disput so that someone will call me in 48 hours. Never put a ticket.
4. Jayson (loyalty Department) :
5. Dee(loyalty Department) :
6 attid: : promised that there is no early termination fees for Direct TV. I will be given free installation, $200 visa reward card, referral bonas of $50. which are not being applied to my account.
Thanks,
Soumya
[Edited to comply with Guidelines]