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Re: LGN0817 Error and VERY frustrated

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Hello @Jenns33,

 

Thank you for reaching out on the Community Forums.  I can understand how bothersome it is not being able to get into your account details.  I will be glad to assist you with this today.

 

I want to thank you for providing all the steps you have already tried.  We have a helpful article which troubleshoots some common myAT&T issues.  Clearing the history and cookies from your browser is also helpful.  After you clear the history and make sure cookies are enabled, try creating a new myAT&T ID and try to log in.   

 

I would like to gather more details. I will be sending you a private message to your Forum’s Inbox shortly.  Please be on the lookout for it. 

 

I look forward to hearing from you, and I am positive we can get this resolved for you. 

 

Please have a remarkable rest of your week!

 

Jessica, AT&T Community Specialist


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