Re: Unable to access account
No, have had the same problem since last week. Calling them helped because I wanted to make sure I wasn't going crazy. They'll verify your ID on the phone the rest is easy; just change your past word...
View ArticleUnlock old iPhone
I am getting a bit frustrated trying to unlock an old 5s. I want to take it to France. When I attempt to follow the unlock procedure, it says I need a Passcode, when I try to reset it, I seem to go in...
View ArticleRe: Unlock old iPhone
Your account has an alpha numeric password and a 4-6 digit passcode/PIN. This is the number you are asked for when you call support or buyba new phone in store. The default was the last 4 of SS#....
View ArticleRe: Need to find in history 1 number calling in & out & texting
Your past 16 months of bills are available on line and will have calling history. Calling history is also available on your online account.
View ArticleI can't create an AT&T account
I have a gophone, and whenever I try making an account, this shows up: Sorry we could not validate your information.Please check what you entered and try again.(RBV106)
View ArticleRe: I can't create an AT&T account
Hey @OGGarcia95, Good afternoon. Having access to control your account and its features is a must, so I can see why this is concerning! I will be more than happy to share some information on the...
View ArticleLGN0817 Error and VERY frustrated
I have now spoken to 6 different people at AT&T and have been in-store and not one person can fix the problem. I am a new customer and have registered my online account but have never been able to...
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Notice to add wireless account to my AT&T Access ID will not go away
This notice has been popping up for a few month.My wireless account has been added to my AT&T Access ID.I delete the notice and it is gone for the current session.The next time I log in, it is...
View ArticleRemoving smart limits from line
Good afternoon. I have a question regarding smart limits. My line is through my ex husband's plan, we recently split up, but are still legally married. I recently received a text stating that I have a...
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Re: I want to pay my bill
You need to login to your online at&t account and can make a payment thru there.
View ArticleFoundation account
What is a foundation account . And I haven't been able to check my email account for a while. Kimtyler@bellsouth.net. I try to login to At&t because I can't remember the password. And then I'm...
View ArticleLanding page in att iOS app shows 0.00 balance incorrectly
When I signed into my AT&T app this morning, it showed that I had a zero balance and was paid in full. I knew that wasn't the case as I still had a balance of 226.88 that I hadn't paid for my April...
View Article"Oops Looks like you can only view your profile with this user id" in mobile...
When I try to view my bill online & on the myat&t app it says "Oops Looks like you can only view your profile with this user id" after i click on billing and payments. I tried chatting on the...
View ArticleRe: LGN0817 Error and VERY frustrated
Hello @Jenns33, Thank you for reaching out on the Community Forums. I can understand how bothersome it is not being able to get into your account details. I will be glad to assist you with this...
View ArticleRe: Notice to add wireless account to my AT&T Access ID will not go away
Hello @TX6shooter, We appreciate you reaching out to us on the Community Forums! I understand receiving this notification over and over can be quite bothersome. I will be more than happy to assist you!...
View ArticleRe: Notice to add wireless account to my AT&T Access ID will not go away
Tried IE, Edge, Chrome, Safari, myATT app on iPhone and iPad.Able to delete notice for that session.Comes back on next login.
View ArticleRe: Removing smart limits from line
Good Morning @ColleenB27! It’s certainly understandable when you are concerned about your safety. Smart Limits is a feature used for monitoring and managing a specific line usage. I will be glad to...
View ArticleRe: Removing smart limits from line
Your best option is get a new phone number on a Gophone account, no credit needed. You should take advantage of the free phone available with $30 aircard purchase, transfer your contacts to a new...
View ArticleRe: SCAM VIA MAIL
All, while this original thread is a little old, some customers have recently received emails referring them to 877-285-0144, so we thought we’d offer some clarification. This is a legitimate email and...
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