I have tried the following:
*Rebooting phone
*Trying on multiple mediums (3 types of tablets and 3 different types of phones)
*Installing and uninstalling multiple times
*Changing both my username and password more than once (under my own volition first then bc att.support told me to.)
* Various combinations of said changes
*trying after an extended period of time (multiple times a day and also after skipping for like a month just to see if any kind of update or something.
*contacted support multiple times all say something like "we'll research and get back to you" and never do.
Nobody seems to be able to figure this out...
*Rebooting phone
*Trying on multiple mediums (3 types of tablets and 3 different types of phones)
*Installing and uninstalling multiple times
*Changing both my username and password more than once (under my own volition first then bc att.support told me to.)
* Various combinations of said changes
*trying after an extended period of time (multiple times a day and also after skipping for like a month just to see if any kind of update or something.
*contacted support multiple times all say something like "we'll research and get back to you" and never do.
Nobody seems to be able to figure this out...