Re: Need to speak with a supervisor, error LGN0817
I think 3 months is long enough time to wait to access my account, 4 user id's and 8 password Changes and still no help. I just spoke to the att back office and they can not give me a time frame for...
View ArticleHow is my husband changing the phone record to say it was a different number...
Yes my husband goes on the site and changes the phone records on are acct to look like it was me texting him. As it says my ph number but I know I didn't text him at that time so he fixes it somehow to...
View ArticleRe: How is my husband changing the phone record to say it was a different...
He is not changing phone records. Customers cannot do that. There has to be some other explanation.
View ArticleRe: Can't log in
Hi Where are you trying to log in? It it giving you an error message? Thanks,Dmitriy
View Articlemy att wireless order
I ordered 2 phones and a new plan two weeks ago and I wanted to check the status of my order but I have misplaced my order number, can you help ms check my order status???Michael ***** 38804[edited for...
View ArticleRe: Need to speak with a supervisor, error LGN0817
Still waiting for someone to help......called again today and they still can't give me a time frame when this will be fixed. A simple login issue should not take 3 months to fix. ATT where is the...
View ArticleOnline order cancelled because "we were unable to confirm your identity"
Anybody know why this happened to me? All the info I entered was correct to my knowledge. I got an email confirming my order last night and now this morning I got this email saying my order was...
View ArticleRe: Online order cancelled because "we were unable to confirm your identity"
Exactly what I'm talking about here: https://forums.att.com/cng/board/message?board.id=apple&message.id=249717#M249717
View ArticleRe: Online order cancelled because "we were unable to confirm your identity"
I didn't order iphone 7 just two new lines of service
View ArticleRe: my att wireless order
Hi there @mike1965! Sorry to hear about the confusion on your order! If you go here and enter your ZIP code and phone number, it should find your order no problem! I hope you find that useful! Have an...
View ArticleAT&T Access ID - number associated with another AT&T Access ID
I've been wanting to assign my wireless number to my ID but when I get to the part to enter a validation code I get a notification that it is already associated with another Access ID. I previously...
View ArticleRe: Is my number closed
Hello !I am so sorry you are havinng issues with refilling your GoPhone balance via MyAT&T. There are two other options you can try:1) Refill your GoPhone balance using our automated phone...
View ArticleRe: I forgot my passcode I need to reset it.
Hello I am sorry you were having issues to reset a forgotten passcode. Out of curiosity, did someone suggested these steps?You need to try logging in to your myAT&T account using the myAT&T app...
View ArticleSwitching companies
Can I port numbers from Verizon to AT&T online or would I have to go into a store ?
View ArticleRe: Pay final bill
Hello I am sorry you are having issues to pay your final bill. I believe the best course of action is to submit your payment via chat [you don't need to be logged...
View ArticleRe: Samsung S5 has been happening since I bought the phone wh...
I could not log into myatt app over cellular data until I went to settings and found the myatt app and turned on cellular data.
View ArticleI can't register at my my attt
Trying to register my account put my phone number on my ZIP code and it says error please help
View ArticleRe: I can't register at my my attt
Hello and welcome to the AT&T Community Forums! I am sorry you are having issues with the MyAT&T app registration process. I can help you with that!Would you be so kind to post the error...
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