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Help

I got an email saying I can view my bill but I can get it setup it said it couldn't find my email or account number

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Re: Help

Hello  and welcome to the AT&T Community Forums!I am so sorry you are having complications to register. I can help you with that!Have you recently added Directv, U-Verse TV, U-verse Internet or...

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NO ACCESS TO APP!

Hello everyone... Wanted to know why I have NO ACCESS to "My AT&T" App. I canceled my wireless service about 2 months ago and no sooner did AT&T limit my access to only my profile within the...

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Re: NO ACCESS TO APP!

Hello  I am sorry you are having access issues with MyAT&T app! I can help you with that!The reason for the limited access to your MyAT&T account (both via app & web) lies the "Cancelled"...

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I cannot access my att iPad billing info

I have been trying to access my account to purchase more time, but it keeps telling me my id or password is no good. I tried asking it to resend me the password and it says it will send an email but...

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Change Password but no Airtime for password change text.

I cant access my go phone account because I forgot my 4 digit password and I dont have airtime on the accounts phone number and I dont have access to any recovery emails what do i do?

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Re: My att login error L140

Another two weeks and two more calls into ATT and two hours on the phone and the problem still exists. I am getting the L140 every time I try to login to myATT.  They filled a lengthy ticket, escalated...

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Re: Need to speak with a supervisor, error LGN0817

September 12,2016. Att still can't give a time when they can fix a simple login in error, All they say is to wait.....3 months......going to look at other options as att will not fix this....

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Re: Need to speak with a supervisor, error LGN0817

Att customer care....if you really want to help your customers, then please contact me today......

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Re: Need to speak with a supervisor, error LGN0817

I've been watching since your first post.  I've linked the thread to the Ace forum and the real brainiacs.  I kept thinking it would be solved, but no.Keep updating.  

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Re: Need to speak with a supervisor, error LGN0817

Hello @Jprietz! I’m so sorry to hear you’ve not gotten a resolution for this. I sent you a private message requesting your contact information on the 8th and have not gotten a reply. Please reply...

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Re: Switching companies

Hi @Logan_johnson! How’s it going? Hope all is well with you! Yes you can initiate the port online and it is pretty easy. You just go to transfer your number and start by checking eligibility. If the...

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Re: Need to speak with a supervisor, error LGN0817

Sent you my info via pm

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Re: retrieving old text messages

How can I request logs , dates and time. Even though my husbands phone is a go phone , amd it is pre-praid? Thanks, Anchorteal18

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AT&T System Down

I have been hearing System Down from past 2 days, and customer care guys keep on saying try after 1 Hr. Why don't you put the status on website saying System is Down. #att what the point of hiding and...

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Can't log in to my account

I am trying to log in to schedule my payment but keep getting the following error message:A temporary system error prevents us from retrieving your account information right now. Please try again...

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Re: AT&T System Down

I was told someone dropped the ball and did an update to the system that was supposed to happen over night but started in the middle of the day. They were updating the system to handle the volume for...

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Re: AT&T System Down

Hello, everyone! Last night we experienced a power-related issue that temporarily affected some of our customer-service systems. The vast majority of the systems are back up this morning and we're...

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Re: AT&T System Down

Better atleast now website have the msg We are enhancing your online experience, and myAT&T is temporarily unavailable. We apologize for the inconvenience.If you need immediate assistance, please...

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Re: Need to speak with a supervisor, error LGN0817

 The word back through the grapevine is they fixed it.   If so, I have to apologize for not sending up the bat signal ages ago.  If not, I know nooooothing.    

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