Re: Chat or email support?
Hello @underbob! Totally understand! I will be happy to help! My team is going to send you a private message so that we can gather a little more information. If you can respond at your earliest...
View ArticleRe: Change the name of a person assigned to a cell phone line
Hello @UFC_AEW! Thank you for the update! For a business account, our business department will totally be able to assist you with the change! They can be contacted in a few ways! They actually have...
View ArticleLogging in to Att.
I have spent many hours on the phone this past week trying to sort out the muddle that att have made of my accounts.Today I finally thought I had it sorted when a patient young lady helped me set up a...
View ArticleRe: Need to speak with a supervisor, error LGN0817
Finally got my account fixed, but can't add a Samsung smart watch to my account 2 weeks and over 20 hours on the phone with ATT and a trip to a AT&T store 90 minutes drive each way by the request...
View ArticleRe: I'm not Ken true
Hi @Torrijos1! I definitely apologize for this happening! I can help you out with that! Was your email address placed on another person’s account? If so, I can take care of this for you! Just contact...
View ArticleRe: I can't register at my my attt
Awesome ! That's great news! If you happen to have any question about how to use the app for any specific task, feel free to ask!
View ArticleRe: I accidentally logged out of a t & t messages app... I
Hi there @Userid16! Thanks for reaching out about this! I’m sorry to hear about your phone that is always very frustrating! Unfortunately, if the AT&T Message application is requiring a new...
View ArticleRe: Logging in to Att.
Hi there @r639243! I’m sorry to hear about the trouble you’ve had with your AT&T login! Did you recently combine your account? Typically you are given a new login in those situations, which could...
View Articleerror message
When trying to change my passcode not my password. I receive and error message that reads temporary error (PROF040). I waited a couple days to retry and also used different browsers and I still get the...
View ArticleHelp me!!witj
I recently change my rate plans so I pay $45 for it however before I change the plan I already pay for the $25 plan that I was using. So is there any way to get back the payment that I paid before...
View Articlesecurity passcode
I forgot the security passcode that I used. I have been trying to search and find how to reset it, I don't find any place that I can reset it. Thank you for your assistance.
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Re: security passcode
Hello , and welcome to the AT&T Community Forums! I am sorry you are having trouble finding how to reset your security passcode. I can help you with that!If you forgot the security passcode on...
View ArticleTrying to register phone
I am trying to register my phone and set up an account but it keeps saying does not recognize my mobile phone number need to speak with someone
View ArticleATT Access More Phone Offer - Link not working
I am trying to buy a new phone from the ATT Access More Phone Offer link. The link I have redirects to ATT where I select replae a phone option and come to a page which is supposed to show all devices...
View ArticleRe: ATT Access More Phone Offer - Link not working
Hello I am sorry to learn you are having issues with your shopping experience via the AT&T Access More Phone Offer portal. I, personally, know how frustrated one becomes when technology does not...
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Re: ATT Access More Phone Offer - Link not working
Hi , Thanks for your reply. I have tried all possible, devices, browsers, platforms and have eventually come to the page where the 'More' button does not work. I've spent 3-4 hours today evening for...
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Re: ATT Access More Phone Offer - Link not working
Hello again Yes! I have another suggestion! Call Customer Service... (I usually avoid rerouting customers back to call Customer Service, but your case may require so, because I have not found yet the...
View ArticleRe: ATT Access More Phone Offer - Link not working
Hey , another suggestion!!! (I'm on fire! Hahaha)What about a cross upgrade? Is any of the other lines eligible for an upgrade? If so, you can use that other line's upgrade eligibility to buy the...
View ArticleRe: ATT Access More Phone Offer - Link not working
Hi , You are on fire ! I'm so happy that we are atleast on the same page here. The issue I'm facing is a little hard to describe and make people understand. Both valid suggestions and I've actually...
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