Re: When I click on upgrade eligibility I recieve an error has occured....
Hey there , I understand that you have contacted AT&T multiple times without any resolution for checking upgrade options; I would be happy to assist you with this. URI Errors are JavaScript...
View ArticleAccount log in
How can I log in to my account if I don't remember my secret question answer or my pw?
View ArticleSecondary access grant
I am policy holder. Can I have a secondary user view acct history without viewing original phone policy holder info?
View ArticleRe: Secondary access grant
If you mean you are the wireless account owner, if you grant access to another person on the account, they have full access.You can open a sub account.
View Articlehorrible call center experience
I needed actual technical assistance logging into my account. I called yesterday, 08/16/2015, for help accessing my account and got a very poor english speaking representative who claimed she was...
View Articlefree shipping
Im a new customer who just got a new line from att its said free shipping but i got charge 46.99 for shipping tax shouldn't it be free
View ArticleRe: free shipping
Check again; my guess is that is "sales tax", which ATT is required to collect by your state.
View ArticleRe: Account log in
Hi there! @Lsharpe thanks for posting your concerns. Please visit your nearest AT&T company store with a valid photo ID and we can help get that recovered. To locate your nearest store please go...
View ArticleRe: im trying to get new service with you
Hi there I’d be happy to help with your service setup! May I ask if you receive any error messages or feedback from the entry of your address? Also, is the address a new construction at all? I would...
View ArticleOnline Account - Not being prompted for Passcode
Are passcodes no longer used when accessing your account online? Previously I would always be prompted for my passcode after I entered in my username and password when logging into my account online....
View ArticleRe: Online Account - Not being prompted for Passcode
You are referring to the PIN, which is sometimes called a passcode. A 4 digit number. I have never used it to access my online account. It is used as a way of authenticating my account in a store or...
View ArticleRe: horrible call center experience
Hello @jjsboxer I apologize for the unpleasant experience you had while calling in to our Mobility support.We definitely appreciate your feedback and would be glad to pass it along if you could please...
View ArticleCan't log into At&t account
When i try to log in using my laptop, the logging in pop up stays open and does nothing. when using my at&t app on ipone i get an error code (RESLGN0103) after a message that reads, "A...
View ArticleRe: Can't log into At&t account
You're not the only one. I can't seem to log into my AT&T account either to pay my bill. I tried different browsers and that doesn't help. I think it could be something wrong with their servers.
View ArticleRe: Can't log into At&t account
I am also having the same issue. I was able to log into my account from 10-1145. At 1145 the server logged me out
View ArticleRe: Can't log into At&t account
well i have been chatting with an att person on the site home page and the site at the moment is under maitnence. if you search chat live on the page and get with an accociate they can acces your...
View ArticleRe: Can't log into At&t account
I'm having the same problem. I tried yersterday to log in, to no avail, cannot access. There is no tech support for ATT email and the two ways to reset your password is not working. Any thoughts?
View Article