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Re: Where is Live Chat?

I went to: http://www.att.com/contactus/index/wireless.html?tab=1   I found two captions – MOBILE and GOPHONE NO ANNUAL CONTRACT. If you click on MOBILE, there is a link called “LIVE CHAT – Our chat...

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password lost, out of the US, unable to get a new by text message

Hi,  I went in the US for couple months and now I'm back to my country. I would like to cancel the auto-refill option because obviously I don't need a US number anymore. I don't remember my 4 digits...

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Re: password lost, out of the US, unable to get a new by text message

Your best option is to stop payment on your credit card or banks end.With a credit card, just report the card lost or compromised and get a new card sent it you. 

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Att gophone site no reflecting autorefill setup even though Customer service...

Hi, I was trying to setup autorefill on my att phone via gophone site, however, I was getting error and asked me to call customer service. Customer Service asked for my cc and setup auto-refill, and i...

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Re: Att gophone site no reflecting autorefill setup even though Customer...

Hello  I'm sorry to hear you've had problems with successfully setting up AutoRefill; we'd be glad to look into this further for you. Please send us a private message by clicking here, including your...

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Re: Upgrade Eligibility Not Working on Full Site

Hi there! @cclisman thanks for posting your concerns. I’m sorry to hear you’ve had issues with the site. If this is still the case, please private message me by clicking here and provide your name and...

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see correct wireless bill after combining with directv months ago

I just received an email from att wireless with the amount due of 154.82.  I try to see this over internet using the new usedid and password and only can see bills BEFORE the accounts were combined as...

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Re: see correct wireless bill after combining with directv months ago

, send your message to ATTMobilityCare or leave a message on AT&T Facebook page to have someone look into your issue.

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Phone not receiving texts correctly

I believe my phone is not receiving some of my texts. I waited a for a few hours for a friend to respond to a text then texted them again, long story short a couple texts to figure things out they sent...

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Re: Phone not receiving texts correctly

Hello  I'm sorry to hear you haven't received all of your text messages. Currently we don't have a method of tracking texts that were never actually received by your device. However you do have the...

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Bill turned into Spanish

I just logged into my account via my phone and it is all in Spanish. I would change it back per the instructions (profile, bill profile, etc) but I can't read what page I'm on.

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Re: Bill turned into Spanish

The option doesnt seem to be in the My  ATT app, I can find it through the browser on my tablet.call 611 and have them fix it.

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Passwords

Do I need a separate login for AT&T that is different than DirecTv?

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Re: Passwords

If you unified your account a single password is needed.

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Re: Passwords

You may also have a 4 digit passcode on top of the password.   

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Bout my service

Is there a way u can extend my Fone bill to another week because it was due yesterday but I get paid next week and I need my phone for my kids doctors and for my mom

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Re: Bout my service

You will need to log into your account and set up your payment for a future date.

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I want to turn my phone on and get tv as eell

FI want to turn my phone on and get tv as eell

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Re: I want to turn my phone on and get tv as eell

From what I can understand, it sounds like you want to get service for your phone and look into AT&T Mobile TV as well. You can call 888.333.6651 during normal business hours (M - F 7am - 11pm Sa -...

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AT&T online

I just got new service and downloaded the app to manage my account. I am trying to register and it asks for a validation code. Where do I get this code

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