Temporary Password for Online Account Not Working
I've requested a temporary password several times and having it sent via text and email. Everytime one is sent and I try it it doesn't work. Even after waiting and trying it again, still doesn't work...
View ArticleHow to get my billing issue corrected
I have called in several times to AT&T to explain that I wanted my long distance service removed from the account ending in 0057. For some odd reason I keep getting transferred to someone over seas...
View ArticleI am out of the country and i need to pay my bill. i have been locked out of...
I am traveling over seas and I normally pay my bill by dialing *729 on my phone, but that is not an option. I forgot my password and got locked out of my account. I need to email att for customer...
View ArticleRe: I am out of the country and i need to pay my bill. i have been locked out...
Contact information here. http://www.att.com/contactus/index/wireless.htmlincludes free international call option from your ATT phone, or live chat.
View ArticleRe: Temporary Password for Online Account Not Working
Hi ! I’m so sorry that you’re having issues with the website. Please try clearing your browser’s cache/cookies before resetting your password, or try in a different browser. If you continue to have...
View ArticleRe: How to get my billing issue corrected
Hi ! Are you wanting to block domestic long distance calls, or international calls? If you log into your AT&T account online following this article, does it allow you to remove the feature?...
View ArticleI paid 1 month more.
I just want to use Go Phone until this month, but I had mistake to pay 1 month more.I want to get refund $45.How can I get it?
View ArticleCan't see text message usage detail on full site.
When looking at account usage details it says that there is no usage for texts to show. It showed all the sent and recieved texts up to about two days ago, now all that has dissappear and it only will...
View ArticleRe: Passwords
You can link all your accounts without the hassle of the unified billing. Mine are all linked (same password), but I get separate bills due at different times of the month. From what I have read in the...
View ArticleRe: I paid 1 month more.
Hi there! @wjddbs297thanks for posting your question. I’m afraid that once service has been purchased for GoPhone, it is non-refundable. Please keep in mind you will have the additional funds to use...
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Individual Usage Details
The last few days my online "Individual Usage Details" for both my phones is missing huge chuncks of time that I know there were texts and calls because I made them. I really don't want to call to...
View ArticleText records not showing for current billing period
This seems to happen periodically but its super annoying that its happening again right now. Is there an ETA on when text details...i.e. numbers will re-appear?
View ArticleCancel payment of $69.73 on 01/20/2016
Please I have mistake cancel my payment credit $69.73 on 01/20/2016 and void , I can not cancel onlineI want only pay $169.73Do not charge extra my money on mybank accountThanksCall me if you have...
View ArticleRe: Cancel payment of $69.73 on 01/20/2016
This is a public self-help forum. Please contact ATT directly with billing questions.
View ArticleRe: Text records not showing for current billing period
It's day 3, still broken, case open and no answer.
View ArticleRe: I need help
Hi Are you trying to log in at myatt.com? Have you registered your account yet? What kinds of issues are you experiencing? Thanks,Dmitriy
View ArticleScam letter
I recently received a letter claiming to be from AT&T stating there was fraudulent activity on my online account and for my protection it was locked. The letter listed a telephone number to call...
View ArticleRe: Individual Usage Details
Hi there! @GibsonsCamp thanks for posting your concerns. I’m sorry to hear you are not getting your individual message details. We’ll be happy to investigate this. So I can further assist you, please...
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