Re: Can't see text message usage detail on full site.
Hi there We update your usage to your online account as quickly as we can, but in some circumstances usage information may be unavailable or delayed.We post recent data usage details (since your last...
View Articlehacked
Hello, our ATT online account has been hacked twice. We were told after the first incident that our account would be temporarily frozen. However, we were hacked a second time. Please get it together...
View ArticleRe: hacked
Your account requires a password and a passcode. All customers have been asked to pick a hard to guess passcode, NOT the last 4 of the social security number. Please change both and do not give the...
View ArticleRe: Login
Hi there! @Tookie521 thanks for posting your concerns. What happens when you attempt to login? Darren
View ArticleAsked for phone number every time I log in
I get the following message every time I log into AT&T. I fill it out and move on but I'm tired of getting this...help! Is your myAT&T profile up-to-date? Welcome Back, ****** ********We want...
View Articlered circle with exclamation point next to each device on overview screen
When I log into my AT&T Wireless Account, a red circle with an exclamation point appears next to each device on my account?, does anyone know what this means?.. My account is paid in full, shows...
View ArticleAdditional usage
Text sent and recieved not showing up online under additional usage. Only call history shows
View ArticleClik here to view.
Re: Additional usage
Select usage and then a line and then the blue TEXT number for details.
View ArticleRe: Plenti Link Issue / No Points Being Credited
Ihave sent a private message over a month ago and this issue is not resolved. Is there anything else I can do?
View ArticleNo texts information being displayed online un
No text information is being displayed under usage online. This morning it worked and said 211 used. If it says 0 with no information.. it lists the 3 he data updates but no text iformaton. Seems to be...
View ArticleRe: Asked for phone number every time I log in
Hi there! @hozz1235 thanks for posting your concerns. I’m sorry to hear this keeps happening. So I can further assist you, please private message me by clicking here and provide your name and a good...
View ArticleText #s not on detailed phone list
We do not have iphones. Numbers used to show up on bill now they are not there just the Internet uses. Why? How do I fix?
View ArticleRe: red circle with exclamation point next to each device on overview screen
Hello Are you still experiencing this issue? If so, please send us a private message by clicking here including your full name, wireless number, and the best time to reach you. Thanks,Michelle
View ArticleRe: No texts information being displayed online un
Hello I'm sorry to hear your text message usage is not showing up on your account. About usage reporting delays We update your usage to your online account as quickly as we can, but in some...
View ArticleWireless usage download from ATT.com
I wanted to figure out why I had excess usage this month using a data analysis tool I wrote in Excel. I tried dowloading the data and unfortunately the "usage" column is not useful, it contains things...
View ArticleI need to unlock my SIM card. the SIM card locked me out of my phone
How would I get the puk password to unlock my SIM card with out going to an AT&T store?
View ArticleRe: I need to unlock my SIM card. the SIM card locked me out of my phone
The PUK is available on the online account manager - MyATT.
View Article