Re: Why aren't my individual usage details showing all my text messages anymore?
wrote:I understand that, that's the only explanation I keep getting. It's obvious something has changed recently because I use to see most all the text messages sent and received regardless of how...
View ArticleRe: Why aren't my individual usage details showing all my text messages anymore?
Another thing to consider is changes in the people you text. If they switch to iPhones, that adds more and more people who you wouldn't see text details for. And if any iPhone users switch to Android...
View ArticleRe: Why aren't my individual usage details showing all my text messages anymore?
I've always had iMessage on and so have my children. We've had it on since they started. If you look at my history in the past you will see tons of text in the past on all phones now it's very limited...
View ArticleRe: Why aren't my individual usage details showing all my text messages anymore?
You posted this in a public forum. This is the AT&T community forum (not AT&T support), we cannot look up your plan or your history. You need to look in your history and on the devices to...
View ArticleRe: Numbers from my address book being shown
Hi @James.Junior.82! Thank you for expressing your concern with us today. I definitely understand your position and I will be glad to address this. I understand the importance of wanting to keep your...
View ArticleRe: Chat
problem is my request for reimbursement of second Iphone6 purchased in January has been denied by the Office of the President, ATT. They tell me now that I did not meet two elements for...
View ArticleHas my AT&T wireless account information been hacked?
My wireless account if fairly new - I just set it up with two DuraXE phones last summer. At that time I logged into my wireless account online and specified the Caller ID names for each phone....
View ArticleRe: Has my AT&T wireless account information been hacked?
I can't explain how your info got to okcaller but it is unlikely it came from hacking your account. If your account was hacked, it wouldn't just be to get your number and caller ID info.
View ArticleRe: Has my AT&T wireless account information been hacked?
In all likelyhood you entered your information somewhere online. If it's connected with your Facebook or other social media, it would be listed in more than one. My number is also in okcaller....
View ArticleSetting up paying att bill on phone
How do I set up paying att bill on phone rather than computer?
View ArticleRe: Setting up paying att bill on phone
Set up? There is no set up, you just call 611 and I don't think it's free to pay by phone. You can pay with the my ATT app or an ATT store at no extra charge. ATT want it to be self service. If you...
View ArticleAT&T Premier Site Delivery Selections Grayed Out - Cannot Order New Devices
Hello - I am the Administrator for our ATT Account and I recently cannot order devices through the Premier Portal because the Delivery Options (Express or Normal) are GRAYED OUT so only In-Store Pickup...
View ArticleUnauthorized ATT Account Access
Recently someone ordered iPhone 7 from my ATT account. That person even updated my stored payment method without touching my existing payment method. That person used my name and I believe fake debit...
View ArticleRe: Unauthorized ATT Account Access
Do you have a unique PIN code on your account? Last summer ATT ask all customers to select a unique PIN code rather than use their SS number as the security code, because it's too easy to guess.The...
View ArticleRe: Unauthorized ATT Account Access
Hi Walker, it's good to hear that fraud got the charges taken care of! Now, I'm not a fraud department rep but I work as a customer support specialist for multiple other departments, including tier 2...
View ArticleRe: They Gave me high credit score
How could I get a credit score of 777 at the AT&T store and on my credit report and then receive a letter saying I have restrictions placed on my account by AT&T? That is truly amazing....
View ArticleRe: They Gave me high credit score
Not good enough Demetri. Why did I receive a letter today saying AT&T has placed restrictions on my account when I paid in full for an entire year? Not with an excellent credit score of 777. No...
View ArticleRe: They Gave me high credit score
This is a public forum, do you want to air your credit issues with the masses? (Please don't)Restrictions may have nothing to do with your credit.
View ArticleRe: They Gave me high credit score
That is a bad answer. I need an explanation as to why any restrictions would be put on an account that willingly, without asking, pay in full for a whole year with a superb credit score.
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