Re: View detailed history of numbers called and minutes per call on the new...
There is nothing to fix, you just haven't found it yet but it's there...at least I'm seeing it. Apparently, that "additional usage detail (full site)" only appears if you are on the mobile site or...
View ArticleRe: Where is the call detail button for the new app?
Not sure what to tell you since I can't see what you are seeing but I've had no problem finding it and I've now done it through three different ways on three different devices, through the MyATT app...
View ArticleRe: View detailed history of numbers called and minutes per call on the new...
Thanks ! I found the link under Usage --> Usage Options --> Check Past Usage. The new website is not intuitive...but it's there.
View ArticlePhishing scam?
I got an email stating my account was locked out. Sure enough, I went to att.com and could not access my account. So I called the number on the screen (877-285-0144) and took a HUGE leap of faith....
View ArticleRe: Billing Account Number
Hello @JRk1234, Welcome to AT&T and the Community Forums! Setting up your myAT&T account right away is a wise move. I can help you with this today. We have a very informative article on how to...
View ArticleWireless Service
Cannot get into my account which I am the main account person on bill with 3 other family members!
View ArticleCell Phone billing, be included with my Land Line, Internet, and TV. I have...
I want my Cell Phone to be billed by you to my UVERSE Bill, Home Phone, Internet and TCV. I do not want to call it call your toll free line it is confusing, and the computer is dumbI forgot all my...
View ArticleRe: Cell Phone billing, be included with my Land Line, Internet, and TV. I...
You DO NOT want combined billing. SO many people say it's a nightmare and you can't do some things to your line unless you uncombine it and that's a hassle too. Search the 'net and the forums and...
View ArticleRe: New update to app and website
Hello @Calidreamer4, Thank you for reaching out to us on the Community Forums! Being able to view your usage and details through myAT&T is very convenient and useful. I want to make sure we get...
View ArticleRe: Cell Phone billing, be included with my Land Line, Internet, and TV. I...
Agree with , you do not want combined billing. Nothing but troubles. Besides that, this is a customer to customer forum, not customer support. No one here can change your billing. If you really want to...
View ArticleGo phone Code reset
i am from Trinidad and i am trying to reactivate my go phone because i am coming to miami on sunday. i forgot my login 4 digit code and the phone doesn't have a network in Trinidad, as such, i cannot...
View ArticleRe: Go phone Code reset
I don't think they would. Chat support may be able to help you. Click here to get support. Usually the Chat Window will pop up on the bottom right hand corner of the screen.
View ArticleRe: SCAM VIA MAIL
"This is a legitimate email and legitimate number." AT&T, if this is your answer, you have some major problems: 1- It's completely unacceptable to be telling users in your forums in a thread that...
View ArticleRe: Phishing scam?
Something fishy is going on. I posted a reply in this thread: https://forums.att.com/t5/Online-Account-Access/SCAM-VIA-MAIL/m-p/5135584#M45362 But my post seems to have disappeared mysteriously a few...
View ArticleRe: Go phone Code reset
Gophone cannot use chat. Gophone cannot recieve text or activate service out of the coverage area. You can activate your phone when you land in the USA. If your Gophone account has a $0 balance...
View ArticleRe: Wireless Service
Hello @momma52, I can understand the importance of being able to get into your myAT&T Account. I would be happy to assist you. We have an informative page which gives step-by-step instructions on...
View ArticleAccess suspended account
My phone was stolen and my pin was changed so I suspended my account temporarily. How do I access my account online without the pin and can't receive reset password text bc phone isn't active right now
View ArticlePeople on my plan
If someone is on my phone plan, but not an authorized user, can they make changes to my phone service or theirs?
View ArticleRe: People on my plan
If not an authorized user, they can't make any changes to service, including their own.
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