Tried to register
Tried to register my account but it gave me a wrong passcode error I know it was right because I had just set it up now it won't allow me to try it says locked how do I unlock it
View ArticleRe: AT&T Access ID temporarily locked
Dear online members, Please contact AT&T Digital Service center at this number as they have provided me solution to my account. 877-267-2230 option 1 then option 4. I hope everything works out for...
View ArticleRe: Plenti Points
Hey there @Sandebro! What a great question! I will be more than happy to help! Currently, the only way to use your Plenti points to pay a bill is to go an AT&T Company Store. I apologize for any...
View ArticleRe: I must reset password to log into My AT&T account
still have the same problem no solution yet.
View ArticleOnline payment
When I log in to AT&T app I cannot pay my bill. I select billing and payments and it says oops I can only see overview and profile. Why can't I make a payment anymore?
View ArticleRe: Cant find my account #
Hi there @Garebear21! Welcome to AT&T! We are pleased to see you have taken advantage of our Community Forums. I personally use my online account for all my billing needs as well. So I can...
View ArticleBill
Since I switched to direct tv Att gave me new account number and stuff and didn't know it and since January I cannot see new account only old account and now my bill is outrageous and I can't even see...
View ArticleRe: I need to update my email address
Hi there @chathamma, Thanks for reaching out for some help with this. We definitely want you to be able to access your account when you need to, so I’ll be able to share some information about this...
View ArticleRe: Tried to register
Hello there @Gothfairywings! I am pleased to see you have taken the time to setup your account! Using your online resources for all your account needs is certainly beneficial. I would love to assist...
View ArticleRe: Online payment
Hello @SolaB1207, Being able to make your payments can be very important if it is your main form of paying your bill. I will be happy to offer some troubleshooting options! If you are receiving an...
View ArticleRe: AT&T Access ID temporarily locked
Are you still getting emails saying that your account is locked?
View ArticleRe: AT&T Access ID temporarily locked
Yes, I am still getting the emails. However, thanks to Lyp846's advice, I called the number s/he posted and they are escalating the issue for me. Apparently they underwent an system update in May, and...
View ArticleRe: AT&T Access ID temporarily locked
Customer Service escalated mine on Monday evening and I got a call back earlier today. I was told the same thing about it being a problem resulting from a system update. They are working on it but no...
View ArticleRe: AT&T Access ID temporarily locked
I'm glad I could help. Thanks to everyone At&To finally is aware. Hopefully everything will be resolved. Thanks to all of you who notified At&To in regards to the problem.
View ArticleRe: AT&T Access ID temporarily locked
Yes the emails continue but they have slowed down. I'm sure it's going to come to an end soon. My main concern is that I don't lose my email account.
View ArticleSwap my Samsung Galaxy over to an att sim card
Can I swap my Samsung Galaxy metro PCs phone over to att sim card.
View ArticleSwitching phones
Need to put my att sim card in a Samsung Galaxy metro PCs phone. What do I do
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