how can i change my plan
M y plan is $40 now, but I want to change to $45. I Know how to change it online,but I don't know how to use my student discount for $5 . Could you help to change my plan
View ArticleNo longer able to access at app.
Used to be able to only access account through app since directv merger screwed up online access. Now I can no longer access through the app for same reason? Why Do YOU Keep breaking things?
View ArticleRe: Cant login
Hello Thank you for reaching out to our community regarding your Go Phone account. You mentioned “I just activated my gophone and sim card” but then you have no service to receive a text message. Are...
View ArticleRe: Numbers
Hi there @Bowers86 Thanks for posting your question. While you will not be able to view text message transcripts you can view call and text detail information by clicking here and following the steps...
View ArticleRe: i cant log into my account
Hi there @dfharris1 Thanks for posting your concerns. I’m sorry to hear you are unable to reset your password. So I can further assist you, please private message me by clicking here and provide your...
View ArticleRe: Is anyone else having problems with the my att app?
Hi ! I’m really sorry that the myAT&T app is giving you issues—have you checked your app store to see if it needs an update? If it’s updated already, please try uninstalling and re-installing the...
View Articleim needing to channgethe email on my account to my we ifes email.
How do i go about changing the email on my account?
View ArticleRe: im needing to channgethe email on my account to my we ifes email.
Log on to your online account through MyATT. Go to profile. There you should be able to change email addresses.
View ArticleRe: No longer able to access at app.
Hi there! @Radelster Thanks for posting your concerns. I’m sorry to hear the app is not working for you. So I can further assist you, please private message me by clicking here and provide your name...
View ArticlePassword
Hi I'm trying to set up my online account on another phone cause I don't have my phone can it be emailed
View ArticleRe: how can i change my plan
Hello @Jinliyuan For customers who signed up for a discount through an employer, school, or organization, there are two types of employee discounts:Monthly service/plan discountsDevice discounts To...
View ArticleLoging into ATT to pay bill.
Since ATT's acquisition of DirectTV, I have had a heck of a time trying to login to ATT to pay my bill. Upon login, I'm asked if I want to go to DirectTV, or if I want to "Shop ATT". I don't want to do...
View ArticleRe: Password
Hi there! @Bryan1963 Thanks for posting your concerns. I’m afraid we are unable to email your account password. If you are unable to set up your online account, we’ll be happy to assist. Please...
View ArticleRe: Loging into ATT to pay bill.
Hello I’m sorry to hear about the frustration with getting logged into your AT&T online account. Did you recently bundle your wireless service and Direct TV? You can also bookmark the site that...
View ArticleNeed my Itemized bills ASAP
Hello I was an ATT customer for a long time. I have to relocate internationally due to my employment. So I had to close my services with ATT. I was using 2 lines and one of the line was under contract....
View ArticleRe: Chat live with ATT CC???
This button does not show on any of the 4 browsers I tried. What the hooey ATT? Cant you see all the searches coming up about Where the hooyey is the chat? - fix this ASAP.
View ArticleAmbiguous alert that won't delete
I have an alert when I open myAT&T on my iPhone saying"....you'll see data transferred to AT&T on your paper bill......"I have no clue what that means and I can't delete the alert????
View ArticleRe: Need my Itemized bills ASAP
Hi there! @Ankur69 Thanks for posting your concerns. At this time because of security concerns we cannot send bills via email. They can be mailed out to any address in the USA. If you have an address...
View Article70 USD discount
I received a txt message stating I had bee. Selected to receive a 70 USD discount. What exactly does this mean? I logged in & I don't see where the credit resides.
View ArticleRe: 70 USD discount
Your post doesn't make much sense. Misspellings maybe?please provide more detailed explaination.
View Article