False balance from automated system
I have been calling in over my cell and getting balance and paying monthly. The system has been over charfingers me per the rep at at&t. She informed me to write in. Please help
View ArticleNot able to login
It's been ridiculous that ever time I go out of the country I'm not able to login in my att account it gives me a thousand errors , wrong password , wrong everything , but when I step in the US it...
View ArticleRe: Wrong email contact....
Hello @Balakrishna9931,I am sorry to hear you’re having some issues with an email you’re receiving. I am here to help! Due to the post being edited for personal information, would you be able to...
View ArticleRe: Blocked number/called myself?
Hello @mouse331, Thank you for reaching out to us. I can definitely answer your questions. When you see something unusual on your call log, such as the 000-000-0000, it would normally indicate an...
View ArticleRe: Having problems logging in
Hello @Bigbubba360, I understand why being able to manage your profile is important. I can definitely help with getting you back in! Resetting your account credentials would be the best place to start....
View ArticleRe: Text message logs..
Is there any way to recover a log of numbers that texted you two years ago?
View ArticleInformation on App won't update
Hi, I changed my number about 12 hours ago. Ever since I changed it, my usage information won't update on both the app and the website. It keeps saying that the request cannot be processed right now...
View ArticleRe: Information on App won't update
Nothing. Wait until the change is complete and your new number starts recording usage.
View ArticleLogin in to my account
I have been trying for the past two days to make an accoutbsonthatbway I can start paying my bills online . I have called the support and they were really no help . When I go and make an account I get...
View ArticleRe: HELP SETTING UP MY AT&T ACCOUNT ONLINE
Hello @ppinheiro, Your myAT&T account is a great way to keep up with your account and I understand the frustration when you’re having issues getting it set up. I would be more than happy to help...
View ArticleRe: Online account registration
Hello @goingcrazy2, I know how frustrating it is to try and pay your bill conveniently, but cannot due to registration issues. The AT&T registration page is currently having issues completing...
View ArticleCan't login
Try to reset my PW but fail. Even Cant find my phone number in the system. Please help
View ArticleRe: New line
It depends on the plan that you are on. Since this is a user to user forum, no one here can see your account information so we cannot advise until we get more information.If you are on the Mobile Share...
View ArticleOnline Account Management
When will I be able to view details of usuage data? It keeps saying online account management being updated for 3 days now.
View ArticleRe: False balance from automated system
Hello @Reyna04, I do apologize, I hate being overcharged too. I would love to help you resolve this. Thank you so much for reaching out to our forum! Have you set up your myATT account online yet? You...
View ArticleRe: lost wifi
Hello @Huckndais I am sorry to hear you are having issues with your Wi-Fi connecting, but thank you for reaching out. I would be more than happy to help! Rebooting the phone and modem/router is our...
View ArticleRe: Not able to login
Hi @Anagavlak I am so sorry to hear you are having trouble logging into your myAT&T account when you are traveling out of the country. I will be more than happy to help you out today! We do take...
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