Re: Account Summary
Hi there I’d be happy to help with your usage details! It sounds like we’re dealing with a GoPhone account. To view usage information from myAT&T:Log in to your GoPhone account. Don't have a...
View ArticleMy ATT portal - horrible experience!
I've just spent over an hour logging in with userID, password, secuirity code just trying to manage my 3 devices. It seemed as with each option I chose a new request for all 3 pieces of ID were...
View ArticleNew customer
If we want to switch over to at&t but lut contract is not over, will they still pay up to $350 for your early termination fees for you to switch to them.
View ArticleRe: New customer
No.AT&T never offered $350 to pay off early termination fees from another carrier.
View ArticleRe: New customer
Hello! @logan15243 Thanks for posting your questions. As mentioned, we do not offer the option to pay off your early termination fees switching from another carrier. We do have a limited time offer of...
View ArticleRe: My ATT portal - horrible experience!
Hello! @kechild Thanks for posting your concerns. Sorry to hear you’re having issues with the website. I would recommend you link your accounts to your userID. Please follow these steps to be able to...
View ArticleOverage
How do I turn my data off from my app. My son keeps going over his usage and it is costing us a fortune!
View ArticleRe: Overage
Click the 3 lines on the top right - Go to My AT&T overview - scroll down to "usage" - scroll down to turn off member's data.
View ArticleGoPhone's Cancel Date
Where can I see the date of my account cancel date online? It used to show up in the profile section when I log into my account. Now I can only check the expiration date of my ballance in the account...
View Articlegophone
Art sent me a sms temporary 4 digit password but I don't have access to my phone at the moment can they just email me the temporary password?
View ArticleA maze of websites but no wireless bill
I spend over an hour every month hunting for my wireless bill. I have yet to find it on-line.I am sent to all these websites told to click on My ATT and choose wireless. Ultimately I end up at my U-...
View ArticleRe: A maze of websites but no wireless bill
https://www.att.com/olam/loginAction.olamexecute?source=IC4425j4900s2000(Most browsers can bookmark a web address for you)You can also pay on your smart phone or tablet with your My AT&T app
View ArticleRe: GoPhone's Cancel Date
Hello! @ldthai_94 Thanks for posting your GoPhone questions. So we can further assist you with your account question, please reach out to us at 800-901-9878 and a GoPhone agent will be happy to help...
View Articlewireless service
I had my service suspended recently,I paid enough of the bill to get the service going again and the representative said that it could take up to 4 hours to get it going again.It's been about 6 or so...
View ArticleInternet and App slow and clunky
Why is the internet site and iPhone app so slow and clunky? I find it very difficult to navigate and find what I'm looking for. It's been this way for several years. I dread having to use it.
View Articleold user/account info transfer to new?
My father & I combined my account into his. I noticed I cannot access profile info anymore, also, when I log into myATT, it naturally takes me to his account, which is fine, but I need to access my...
View ArticleRe: old user/account info transfer to new?
I suggest you immediately go to post options ----> edit and delete your phone number. A moderator will do it if you don't, but it might be awhile before they see it.
View Articlehow to check account info for call logs?
I am apart of att community but why does it not recognize my info so I can check my billing info? How do I sign up for at?!
View ArticleRe: wireless service
Hi there I’d be happy to help with your service restoral. If full payment of the account balance has been made, you should simply need to power your phone off for a moment, and power back on. This...
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