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Updating automatic payment information with new credit card number.

I need to update my automatic payment for cellular data renewal with a new credit card but have been unable to do so and now have lost service for my ipad. Please help. I have tried to follow the...

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call history

I need to know exactly who I called in October from my phone, [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email...

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how to pull up texts

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I need help and don't know where to find,d it I can't access ny account.

About five days ago my very childish ex girlfriend took my Att go phone and my tablet, I have gotten a new number through a different service provider but I need to access my att messages to retrieve...

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Re: I need help and don't know where to find,d it I can't access ny account.

This is a police matter.  Please report the theft to them and ATTAsk ATT for help securing your account. http://www.att.com/contactus/index/wireless.html   

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Re: how to pull up texts

Texts are not available from your online account. The only thing you can see is a record of time, date, and number of who sent or received each text, not the actual text. You can only get that from the...

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I'd like to know my account number

I wanna know my account number but I couldn't figure it out on my phonecall with at&t......Let me know the direct number which I can talk to a person or online access to my account number.

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Bill pay

Trying to pay my bill online, but I keep getting an error message saying the system won't be available till Monday.

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Can't view upgrade options online

I have an "Alert" letting me know that one of my phones can be upgraded but when I try to click on "view upgrade options" it just redirects back to the account overview page.  I have tried on Firefox,...

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Re: Updating automatic payment information with new credit card number.

Hi ! Please see this support article for instructions on how to update your payment information:From your iPad-From the home screen, tap Settings > Cellular Data > View Account.Log in using the...

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Re: call history

Hi ! Please follow this link to view your call history. Thanks!Alison

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Nothing but problems since linking DTV and wireless

Everything has been messed up on my account since I tried to link my DTV and wireless, nothing but issues.  I linked them months ago, got a text last month saying the link was finally complete, but I'm...

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Re: Nothing but problems since linking DTV and wireless

This is a regular complaint.  Separate the bills, it isn't worth $10 a month 

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Re: Nothing but problems since linking DTV and wireless

That is exactly what my wife told me to do.  The only reason I combined them was for the $10 discount to be honest, but with all the trouble it's caused I think I will just unlink the accounts and call...

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Re: Can't view upgrade options online

I spent the better part of 2 hours today trying to figure out what is going on, but no answers.  I talked to a few different people and none could explain the problem.  The tech's even logged into my...

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Re: Nothing but problems since linking DTV and wireless

Well, you will make your wife's day, she is right again.   Lol.  if you search the forum, you may find many other accounts of unified billing problems.  Including not able to upgrade phones or pay off...

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Username and password

How do I retrieve my username and password? The last four of the zip code is *** my , my email is *** [Edited for privacy-please do not post personal or unique information such as but not limited to...

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Re: Username and password

This is a public forum.  Please call to reset your password.  

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Re: Bill pay

Hello  Thank you for reaching out to our community regarding paying your bill. Are you still having the issue?Have you tried an alternate internet browser?A payment can be made from the my AT&T app...

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Re: Can't view upgrade options online

Hi there! @Jared111 thanks for posting your concerns. I’m sorry to hear you are unable to upgrade online.So we can investigate this, please private message me by clicking here and provide your name and...

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