Validation code
How do I receive a validation code when phone not working. Need code to add an authorized user.
View ArticleRe: Validation code
Hi there! @K77027c thanks for posting your question. I’m sorry to hear that your phone is not working. You can also add an authorized user by visiting any AT&T company store location. To locate...
View ArticleWhy would I give my pass code to an individual at Att?
I called this morning to roll my data plan from 10 gb to 5gb, because I am not working on the road for several months so I would like save $50 a month on something I am not using at the moment. When...
View ArticleOrdering text messages
Can an account owner order another person on the accounts text messages to read them?
View ArticleRe: Why would I give my pass code to an individual at Att?
When you call on the phone, they require some sort of indentification. Since they no longer ask for the last 4 of your Social Security Number like they used to, that was the reason for the passcode so...
View ArticleRe: Where do you file a complaint?
Hello AT&T, DirecTV, it has now been a week trying to get better service! Today I have spend almost a hour trying to go right to DirecTV. I now believe that I have an open relationship with their...
View ArticleRe: Where do you file a complaint?
You were asked to respond to private message. Check the envelope icon at the top of the screen. You were also asked to private message in the forum, by a Mobility care specialist. If you don't...
View ArticleRe: Why would I give my pass code to an individual at Att?
I would agree that if someone calls you and asks for your passcode, hang up. But when you call CS, they require you provide the passcode so that they know you are who you say you are, and not one of...
View ArticleRe: Why would I give my pass code to an individual at Att?
The rule of thumb is, if they call you, you don't give out that information. When you call them, you do. FYI, Verizon and T-mobile both use a Pin code on top of the password. They have each asked...
View ArticleRe: Why would I give my pass code to an individual at Att?
A passcode is NOT the same thing as a password... If a CS gives you account details, WITHOUT asking you for a passcode... then that is what would worry me the most.
View ArticleSent text messages not in Usage Details
All of my received messages are in my details but none that I've sent for the last month. They were not iMessages.
View ArticleRe: iPad Account View Feature not working
Would this work if i just activated my ipad on StraightTalk and used AT&T SIM card? I am not an AT&T wireless, Internet nor phone (home) costumer but my dad is a DirecTV costumer, i only go for...
View ArticleRe: iPad Account View Feature not working
No. This is not a secure access to your account, therefore you cannot access this way anymore. You must login through the app or browser with password and passcode.
View ArticleRe: iPad Account View Feature not working
I don't quite follow the part you mentioned "passcode/password" and what app?
View ArticleSmart Limits nt working on iPhone 5
I've had smart limits on the teen's line for several months now but only recently I noticed that calls are still coming in well into the night time restriction period. I've called several times but no...
View ArticleRe: iPad Account View Feature not working
You can download My ATT app. It allows you to login to your account, pay bill, make changes on a postpaid account. Postpaid customers can login online with a user name, password and then passcode or...
View ArticleRe: Smart Limits nt working on iPhone 5
Apple provides free parental controls for iPhone. https://support.apple.com/en-us/HT201304 There are multiple apps like TimeLock and time limits to restrict how much screen time your child can use....
View ArticleRe: Ordering text messages
Hi there AT&T does not store contents of SMS messages or contents of any other wireless communication. We are unable to provide the content or a transcripts of message sent/received. Once...
View ArticleRe: Sent text messages not in Usage Details
Hi there! @LojkoFam thanks for posting your concerns. I’m sorry to hear your sent information is in the details. So I can further assist you, please private message me by clicking here and provide your...
View ArticleRegistering for myAT&T account
I tried registering for an account but it says my number is not in their database. Would it be because it's a ported number or what should I do?
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