Sim Card disconnected
I have a sim card that I use at different times and top up as required. I last topped it up in December and it worked all the time through January. I have just tried to top it up but it says the...
View ArticleI cant pay my bill
I'm trying to pay my bill online but when I try to register for a username it says I have to wait for an 8 digit code to come in the mail? Please help I have to apy my bill right away
View ArticleRe: I cant pay my bill
When I signed up, it gave me an option to have the code sent to me in a text or an email. If you choose one of those options, you should get the code in less than a minute. Hope that helps.
View ArticleHelp me access my account
How can I get my account information I have a screen lock on my phone and can't access my phone
View ArticleRe: Help me access my account
You mean access you phone? If you forgot your screen lock, you will have to factory reset the phone.
View ArticleRe: Sim Card disconnected
Hello @Hillsaths I’m sorry to hear your account was disconnected unexpectedly.I can definitely look into this further for you! Please send a private message by clicking here including your AT&T...
View ArticleMy account is locked
My account has been locked? And I misplaced the paper where I had my login and password written down Andy husbands email don't work anymore bc he forgot his email password
View ArticleRe: My account is locked
Contact ATT by phone to have your password reset. (611 from your phone). If the account is locked, it may be due to repeated wrong password and passcode entry, or fraudulent activity.
View ArticleRe: Linking my att account to Mint
I didn't work for me. Never found the path myat&t > profile > security passcodeAny other way?
View ArticleRe: Don't Combine Your Bills - Living Nightmare
I wish I had read these posts before combining my accounts. Countless hours on the phone and no one understands the problem. I finally told them to cancel my account so I could go to another carrier so...
View ArticleUnlink Plenti Account
Att sucks...they wont let me change my Plenti account or neither Unlink it. I went to Att.com to unlink or change or unlink my Plenti account and kept receiving "We are unable to unlink your Plenti ID...
View ArticleRe: Don't Combine Your Bills - Living Nightmare
Some of this is the normal (yet ludicrous) process when combining accounts. If you read this:https://forums.att.com/t5/Wireless-Billing/Things-to-Know-when-Combining-your-Bill/m-p/4353490#M98582The...
View ArticleMaking a late payment for this month
My last payment for some reason was kicked out of the automated system and I had to go in store to make a payment. Now as I have been trying to figure out what is wrong with the account I need to chat...
View ArticleRe: Making a late payment for this month
This is in large part a user to user forum, so we are unable to take a look into this for you. If you are still needing assistance you can use the AT&T site's chat feature when the billing...
View ArticleWant to view my bill online and history
My wireless phone service was interrupted but I paid the bill last night and my service is back on, but I can't go online and view my bill anymore or my call history, can you please help so that I can...
View Articlecan't log in on any computer
This has happened the last couple of months when trying to log in to pay my wireless bill. the site does not let me log in......can't do it on my home computer or my ipad or my office computer or my...
View ArticleRe: Unlink Plenti Account
Hello Thank you for posting! Thanks for sending us a private message, and I apologize for a delay. It looks like one of our social media managers has emailed you this morning, did you get their...
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