Re: Website freezes when trying to create user id
I ended up calling tech support and they were able to create a user ID for me. I got a temporary password sent to me through email.
View ArticleRe: Website freezes when trying to create user id
Hello @Victim24754, Having to constantly deal with a freezing site while trying to keep your bill paid can definitely cause some headaches so I understand wanting to get this cleared up. I can help...
View ArticleRe: Trying to get a temporary password
Hello @LackingSanta, I completely understand how important it is to access your email. I would be more than happy to help you get back into your account! One very important item to keep in mind is if...
View ArticleRe: Trying to pay bill from abroad
Hello ! I am sorry to hear you’re having some issues paying your bill while roaming in Europe. Thank you for bringing this issue to our attention so a resolution can be found! Our Tier 2 International...
View ArticleRe: Website freezes when trying to create user id
Sure, I can send another one. The first one was a couple days ago.
View ArticleRe: security pincode
That's ok my husband called today and got a new pin code set up and a new password. We can now log into our account. Thank you for asking though! Great customer service 5*****
View ArticleRe: security pincode
Hello again @Mili2016! I am so glad you were able to get your PIN code changed and access your account again! Thanks for coming back with the update! Hope you and your family have a wonderful New Year!...
View ArticleRe: unable to send or recieve mails using outlook
Hello there @ jann_dorothy! I understand how this would be an issue, Outlook is a very convenient way of checking your email accounts without having to go online every time. You have come to the right...
View ArticleRe: Website freezes when trying to create user id
Hey @Victim24754, Thank you for sending the message again, I greatly appreciate it! I’m not sure why the first one did not come through. I will definitely keep my eye out for it. Larry, AT&T...
View ArticleBill Payment access
Is there anway to give someone access for Bill Payments without giving them as much power as a regular user? (add services, view entire bills, etc)
View ArticleRe: link my email address to my att.com account
Hey @tfox37380, Thanks for reaching out to the Community Forums. I’d be more than happy to help get this Access ID set up correctly for you. Please take a look at this awesome article which will...
View ArticleRe: I don't have my account info but need to look at my call history...
Hey @Jeremygeorge, I can understand the importance of staying connected to your online account. It’d be my pleasure to help get you logged in. The best way to gain access to your account after...
View ArticleRe: Can't Register MyAT&T
Hello @Demeseh! I know the importance of being able to manage your account online. I will be my pleasure to help you register! I understand you have tried registering via the App on your phone and...
View ArticleRe: link my email address to my att.com account
Thanks for your reply, but it doesn't really answer my question. I want to have two user ids for the same account, one my current id and one my email address; can and how do I do that? Note that I...
View ArticleRe: link my email address to my att.com account
Hello again @tfox37380! Thank you for reaching back out to us! Let’s get this access ID issue resolved for you! In order to add your AT&T e-mail account to your access ID, you will need to be...
View ArticleRe: Bill Payment access
Hello @airtas! Thank you for reaching out to us on the AT&T Community Forums! Let’s get this taken care of for you right away! You can allow another person access to your account to make bill...
View ArticleRe: Registering
I am having the exact same issue! I've tried the chat feature, talking to a customer service rep (complete waste of time - I could hardly understand him between his thick accent and all the...
View ArticleRe: Registering
Good morning @val.kinney! I’m sorry to hear you are encountering an issue with your online log in. I’m glad you reached out to us, and it will be a pleasure to provide a resolution. When you are on...
View ArticleRe: Bill Payment access
form what I see the secondary access still has a lot more rights than I want them to. There is no simple bill payment option? https://www.att.com/esupport/article.html#!/wireless/KM1009073 Can they pay...
View ArticleRe: Bill Payment access
Don't do it. If you just want them to pay their share of the bill, just have them set up their back to automagically send it to your bank every month on the same day.
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