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Data Reporting on Website

Earlier this month i got a data warning that onr of the kids Iphones data had exceeded 65%. So, i go to the OLAM and it showed that line had less than 50% of 3GB used. I know some time is required for...

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I'm not an ATT customer and my father is getting legitamite bills for a ATT...

Firstly, I'm in Australia, we dont have ATT here :) Secondly, my father is recieving billing notices and other emails from ATT for another customer. Its confusing my father because he thinks its spam...

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Re: I'm not an ATT customer and my father is getting legitamite bills for a...

AlexAlexD wrote:Firstly, I'm in Australia, we dont have ATT here :) Secondly, my father is recieving billing notices and other emails from ATT for another customer. Its confusing my father because he...

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Cannot log into my account with IE

Suddenly, I cannot log into my wireless account using ie (v. 10) on my laptop.  I have been using this for many years, and suddenly, when I try and log in, it acts like it's going to load (shows the...

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Re: My family plan account holder doesn't have SSN#?

I am not the original poster, but I also do not have SSN for my account ( and I am NOT an alien resident or otherwise). I am a long time customer, since 1993 as a fact.  At time time I signed up you...

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Re: Data Reporting on Website

Hi stclair49, Unfortunately your OLAM can take up to 72 hours to update usage details.  If you still find this is not accurate, Please send a Private Message to our AT&T CustomerCare Team by...

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Re: My family plan account holder doesn't have SSN#?

Tire and cranky, you may want to go back and reread my post again. No sarcasim in there.Now if you do want some, go stand outside and tell me that the sky is blue.

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Re: Is there a way to get new password without creating Access ID?

 Hello willa4rdfan, Sorry to hear that you've gotten locked out of your account. Please follow the steps in the link listed below to resolve. As always, we thank you for choosing AT&T! Access ID 

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can not select state and country

I just bought a prepaid AT&T cell phone number. When I go to the webite of "pay as you go online" to manage my accout, I can not edit my personal profile in options of state and the country. They...

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Re: Cannot log into my account with IE

The website seems to be very buggy. I frequently have problems and find that trying another browser such as Firefox, Chrome, Opera etc can help.

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Re: Why can't I see ALL the text numbers I send and receive to on my detailed...

Yes, they should all be available on the site.

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Re: Wretched Password Policy

It is actually much easier to crack a password on sites that impose these limitations, because the bad guys know what not to try.These rules are usually made up by someone who doesn't understand online...

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Re: Why can't I see ALL the text numbers I send and receive to on my detailed...

harryspar wrote:Yes, they should all be available on the site.Only if true SMS texting is in use, any app being used then they are not recorded by any carrier

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Re: Why can't I see ALL the text numbers I send and receive to on my detailed...

wingrider is correct. Google voice, Imessage, whatsapp won't show.

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Text messaging from a funny number on my bill

Moved for better exposure

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family talk online problems

I just added a line to my existing at&t individual account and converted to family talk yesterday. When I look it up on the at&t website however it shows them as two separate plans. It even...

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Re: family talk online problems

Hi Kelly, we received your private message and replied. We look forward to assisting you.

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Re: family talk online problems

This issue still has not been resolved I have contacted at&t support a few times now and was only told they will get back to me. I am really upset I have been a loyal cutomer since 2005. This is...

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Re: family talk online problems

kknapik wrote:This issue still has not been resolved I have contacted at&t support a few times now and was only told they will get back to me. I am really upset I have been a loyal cutomer since...

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Re: My family plan account holder doesn't have SSN#?

So to answer ur question they usually put in 1111 as last 4 or maybe even 1141. If not then have him go into store with foto id like a passport idk wat country they r from but an international passport...

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